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Wessam Muhammad Hassan

Customer Service Representative

Cairo, Egypt

Work Experience

  • Customer Service RepresentativeFull Time

    Teleperformance (Evyap)

    Oct 2015 - Jun 2016 -8 months

    Egypt , Cairo

    • Customer Service AgentFull Time

      Western Union

      Jan 2015 - Sep 2015 -8 months

      Egypt , Cairo

      • Job Details:International account serving US and Canada customers... Western Union for Money Transfer Handling many skills including technical support

    • A General SecretaryFull Time

      Accounting Group

      Apr 2014 - Nov 2014 -7 months

      Egypt , Giza

      • Job Details:I was a general secretary handling calls, scheduling, archiving, some taxes' tasks auditing, ,,,,,,etc.

    • Customer Service Representitive at VAS Account Full Time

      Vodafone

      Oct 2013 - Apr 2014 -6 months

      Egypt , Cairo

      • Job Details:I joined Vodafone as a CSR for VAS account, serving the USA EMBASSY & SCHENGEN EMBASSIES too.

      • Education

      • Faculty of Arts, Department of English language and literature in English language

        Cairo University (CU)

        Jan 2005 - Jan 2008 - 3 yr

      • High School - Thanaweya Amma

        AlHadad Secondary School

        Jan 2005 

      Skills

      • Internet
      • Teaching
      • Microsoft Windows
      • ICDL
      • Microsoft Office
      • Free Drawing
      • Networking

      Languages

      • English

        Fluent

      • French

        Beginner

      Training & Certifications

      • Conversational English

        Al Kamel Centre·2009

      • ICDL

        Cairo University·2008

      • General English

        AUC American University in Cairo·2005
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