
Wessam El Maghraby
Customer Experience Specialist at zVendo
Nasr City, Cairo, EgyptWork Experience
Senior Customer Experience Digital Transformations|SaaS SolutionsFull Time
zVendo.com
Jan 2025 - Present -5 months
Egypt , Cairo
Acting Product Manager AssociateFull Time
zVendo.com
Mar 2024 - Present -1 yr, 3 months
Egypt
- Job Details:I have three years of experience in customer experience, with the last year specifically in the tech industry. During this time, I’ve gained valuable insights into stakeholder management and handling. In addition to my technical support role, I’ve recently taken on the responsibility of setting priorities for bugs and requirements. This experience has further fueled my interest in product management. I am enthusiastic about transitioning fully into a product management role at the entry level. I’m eager to contribute my skills and learn more in this field.
Customer Experience SpecialistFull Time
zVendo
Jul 2023 - Present -1 yr, 11 months
- Job Details:Experienced Customer Experience with a strong background in the tech industry. Over the past 3 years, I’ve honed my skills in stakeholder management, priority setting, and collaborating with cross-functional teams. Recently completed the “Introduction to Product Management” course, fueling my passion for product development. Now eager to leverage my expertise and enthusiasm as an Associate Product Manager.
Education
Bachelor's Degree in Humanity studies
Al-Azhar UniversityJan 2020
Skills
Languages
English
Advanced
Training & Certifications
Introduction to Product Management
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