WE
Wessam Emad
AI Developer at Outlier
Montaza, Alexandria, EgyptWork Experience
Customer Support & Quality SpecialistFull Time
Team Whale
Nov 2022 - Jul 2024 -1 yr, 8 months
Serbia and Montenegro , Belgrade
Acquisition ManagerFull Time
California Home Buyers
Jun 2022 - Nov 2022 -5 months
United States , Fresno
Education
BA in Anthropology
University of AlexandriaJan 2019 - Jan 2025 - 6 yr
High School - Thanaweya Amma
Alexandria University (ALEXU)Jan 2019
Achievements
Dedicated Quality Assurance Specialist and Team Leader with over 4 years of experience in quality control, team management, and process improvement. Skilled in optimizing workflows, enhancing team performance, and implementing quality standards to achieve organizational goals. Proficient in QA auditing, coaching, and cross-departmental collaboration to deliver measurable results while driving team productivity improvement.
Skills
- Cold Calling
- Quality Assurance
- Quality Auditing
- Team Leadership
- Lead Management
- QA
- quality
- Quality Control
- Auditing
- Financial Services
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Languages
English
FluentArabic
Fluent
Training & Certifications
QA Foundations Certification | Level 8 of proficiency
Team Whale·2024