Wessam Ahmed Ismail
CIOT Delegate (VIS- IE Opertations) at Vodafone
Imbaba, Giza, EgyptWork Experience
Admin Work and Function SupportFull Time
Vodafone
Jan 2018 - Jun 2018 -5 months
- Job Details:I have been working as Support Function handling various tasks relating to renewing accounts, receiving and sending emails and solving network issues.
Customer Service RepresentativeFull Time
Vodafone
Oct 2017 - Jan 2018 -3 months
- Job Details:I have been working as an international account advisor in the belling department, with target of customer satisfaction and promoting the Vodafone brand.
Education
Bachelor's Degree in Engliah Literature and conversation
Ain Shams University (ASU)Jan 2014 - Jan 2017 - 3 yr
High School - Thanaweya Amma
Elsayeda Khadiga Secondary SchoolJan 2017
Achievements
CIOT delegation at Vodafone, Graduation Project ( translation of Arabic poetry of Aml Donkol and Fadwa Tokan )
Skills
Languages
English
FluentGerman
Intermediate
Training & Certifications
Creating and selling a digital product
Pluralsight·2019Photoshop CC Selections
Pluralsight·2019Social Media Marketing
Pluralsight·2019Creating and selling a digital product
Pluralsight·2019Literary Translation
Al-Ahram newspaper·2016Conversation
Berlitz·2016English Business Writing
AUC·2015