Wessa Eldeeb

Receptionist / Front Office AdminFull Time

• Job Details:Process all guest check-in, checkout, room assignment, and room change/late checkout requests Secure payment; Turn room keys on/off Ensure prices match codes, exceptions to documentation Confirm/adjust billing for guests Talk to the appropriate staff while guests are waiting for an available room Suggest messages to guests Clear the departure in the computer system Coordinate with housekeeping to track room status and guests’ concerns Guests file paperwork or documents Turn on the telephone switchboard station Run and check daily reports, emergency lists and credit card authorization notifications Provide instructions and information to guests Respond to, record and process all guest calls, requests, questions, or concerns; Follow each one to make sure the guests are satisfied. Arrange transportation for guests/visitors Count and secure bank at the beginning and end of the shift Cash guest checks, all forms of payment, vouchers, compensation, reimbursement and change of action Report security to any sheft report

Receptionist / Front Office AdminFull Time

• Job Details:Process all guest check-in, checkout, room assignment, and room change/late checkout requests Secure payment; Turn room keys on/off Ensure prices match codes, exceptions to documentation Confirm/adjust billing for guests Talk to the appropriate staff while guests are waiting for an available room Suggest messages to guests Clear the departure in the computer system Coordinate with housekeeping to track room status and guests’ concerns Guests file paperwork or documents Turn on the telephone switchboard station Run and check daily reports, emergency lists and credit card authorization notifications Provide instructions and information to guests Respond to, record and process all guest calls, requests, questions, or concerns; Follow each one to make sure the guests are satisfied. Arrange transportation for guests/visitors Count and secure bank at the beginning and end of the shift Cash guest checks, all forms of payment, vouchers, compensation, reimbursement and change of action Report security to any sheft report