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Wesam Adel Sharaf

Hardworker, Learner, Stubborn

Faisal, Giza, Egypt

Work Experience

  • TeacherPart Time

    4level1

    Sep 2022 - Present -2 yrs, 9 months

    Egypt , Cairo

    • Customer Support AdvisorFull Time

      Etisalat Global Services

      Oct 2020 - Oct 2022 -2 yrs

      Egypt , Cairo

      • Job Details:Non-Voice Mail and Chat advisor, developed multitasking skills
    • Customer care representativeFull Time

      Careem

      Sep 2019 - Mar 2020 -6 months

      Egypt , Cairo

      • Customer Care RepresentativeFull Time

        Raya Contact Center

        Dec 2018 - Jul 2019 -7 months

        Egypt , Cairo

        • Job Details:I worked there at high profile accounts such as; Retentions and Collection. I can handle different types of people with different personalities and mentalities and maintain my goal efficiently
      • Education

        • Bachelor's Degree in English Language

          Culture and Science City (CSC)

          Jan 2013 - Jan 2017 - 4 yr

        • High School - Thanaweya Amma

          Al Tawfeqya

          Jan 2013 

        Activities

        • Reception & management at Ministry of Youth

          Volunteering

          Aug 2014 - Sep 2014 

        Skills

        • Microsoft Windows
        • EFL
        • computer
        • Microsoft Word
        • Microsoft Excel
        • Leadership
        • Research
        • Adobe Photoshop

        Languages

        • Arabic

          Fluent
        • English

          Advanced
        • German

          Intermediate
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