WH

Wehad Essam El Din Hamama

Technical Support Manager at Advansys For Trading & Contracting

Nasr City, Cairo, Egypt

Work Experience

  • Technical Support ManagerFull Time

    Advansys For Trading & Contracting

    Feb 2022 - Present -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:Presales Manager at Advansys for trading and contracting (LV panels (ABB), MCCs (Schneider), KNX (ABB), CBS (ABB) and PLC (Schneider)) – Panel Builder &System Integrator. - Manage and train a team of pre-sales engineers for these product lines. - Make sure that work is completed on time, within budget, and to the required quality standards. - Providing support and guidance to pre-sales team in bids and tenders preparation, including technical specifications, bill of materials, and pricing for all product lines. - Cultivate strong professional relationships with suppliers and key clients to drive long-term business relationship. - Staying up-to-date on market trends, our competitors, and the buying habits of our target market. - Assisting HR with recruitment, training, performance evaluations, and conflict management for the pre-sales team. - Collaborating with sales teams to identify customer requirements and determine the most appropriate solutions for their needs. - Collaborating with internal engineering and production teams to ensure that solutions are designed and manufactured to customer specifications.
  • Education

    • Bsc in Engineer

      Cairo University (CU)

      Jan 2002 - Jan 2008 - 6 yr

    Skills

    • Electrical Engineer
    • Microsoft Office

    Languages

    • French

      Intermediate

    Training & Certifications

    • KNX Partner Certificate

      KNX Association·2018
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