Basic Info

Howida Nassar

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

English instructor at English House

Experience Details

English instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

English House

Cairo Maadi, Egypt

1-10 employees

Education

N/A

Mar 2015 to Aug 2015 (5 months)
International advisor at Vodafone international services

Experience Details

International advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone international services (multinational)

Cairo - Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Mar 2015 (2 years 9 months)
International advisor at Vodafone international services

Experience Details

International advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone international services (multinational)

Cairo - Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Mar 2015 (2 years 9 months)
International advisor at Vodafone international services

Experience Details

International advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone international services (multinational)

Cairo - Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Mar 2015 (2 years 9 months)

Education

Bachelor's Degree in Foreign trade

Education Details

Bachelor's Degree

Foreign trade

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2007 - 2012

Certifications

Certificate details

International advisor

Nov 2014

N/A

N/A

N/A

N/A

BPO
Sep 2012

Certificate details

BPO

Sep 2012

N/A

N/A

N/A

N/A

NLP
Jul 2011

Certificate details

NLP

Jul 2011

N/A

N/A

N/A

N/A

BULATS
Mar 2013

Certificate details

BULATS

Mar 2013

N/A

N/A

N/A

Cambridge

N/A

Training and Courses

Training/Course Details

Marketing

Mar 2011

Helwan university

N/A

Training/Course Details

Business process outsourcing

Jul 2012

Helwan university

N/A

Training/Course Details

Customer care

Nov 2014

VIS

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationArabicBPOBULATSBusiness Process OutsourcingCommunicatorCustomer CareCustomer HandlingCustomer ServiceEducationEnglishEnglish InstructorFlexibleForeign TradeInternational AdvisorMarketingMicrosoft ExcelMicrosoft OutlookMicrosoft WordNLPOrganizerPresenterSupportTeam PlayerTelecommunicationsVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer handling

Customer handling

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Presenter, Organizer, Flexible / Adaptive, Team Player

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