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We'am Mohamed Elsheikh

Import coordinator at SIGMA

Alexandria, Egypt

Work Experience

  • Import coordinatorFull Time

    SIGMA

    Nov 2014 - Present -10 yrs, 7 months

    Egypt , Alexandria

    • Job Details:• Import coordinator at Sigma petroleum services Company. (From 01/11/2014 till present)  Responsible for the shipments starting from issuing the purchase order till the arrival of the shipment.  Confer with operations manager to determine purchasing needs.  Place Purchase orders for nominated suppliers, as per agreed terms & conditions.  Contact each Supplier and take information regarding price, availability and product specifications.  Make purchase orders and have them signed from operations manager.  Liaison with the financial department to check the availability of Cash required, arranging the banking procedures & preparing payments.  Evaluate freight offers (sea or air freight).  Following up the shipment with the freight forwarder.  Review the issuance of shipping documents with suppliers & freight forwarders as per order terms & conditions.
  • • Call Center Agent Full Time

    Perfect solutions call canter

    Feb 2014 - Sep 2014 -7 months

    Egypt , Alexandria

    • Job Details: Place outbound follow- up calls to market leads and advise potential customers to complete and submit an application.  Influences customers to retain product or service by following a prepared script to give product reference information.  Update database by entering, verifying, and backing up data.  Meet quality assurance requirements and other key performance metrics.  Contribute to team effort by accomplishing related results as needed.
  • • Database Coordinator and HR assistant Full Time

    Job Nile for Recruitment and HR Consultancy

    Jul 2013 - Jan 2014 -6 months

    Egypt , Alexandria

    • Job Details: Assist the recruitment team in the implementation of recruitment objectives, policies, receive all the job applications, sort and classify based on each profession  Store in database for retrieval as and when required  Specific database & recruitment processing tasks include: - Short listing candidate CV’s against job descriptions - Updating vacancy and applicant status within the recruitment procedure - Organizing interviews and producing interview schedules, liaising with applicants to provide updates on their progress etc. - Manage vacancy and candidate records on software and ensuring that all data and information is accurate and up to date.
  • Call Center AgentInternship

    Telecom Egypt, Alexandria Call center

    Mar 2013 - Jul 2013 -4 months

    Egypt , Alexandria

    • Job Details: Respond to customer’s inquiries and provide an excellent service in order to exceed customer’s expectations .  Handle service problems by clarifying the customer's complaint, determining the cause of the problem then selecting and explaining the best solution to solve the problem.
  • Education

    • BSc in Business Administration, English Section

      Alexandria University (ALEXU)

      Jan 2008 - Jan 2012 - 4 yr

    • High School - Thanaweya Amma

      Elsahwa language school

      Jan 2008 

    Skills

    • Microsoft Office
    • Import & purchasing
    • Customer Service
    • HR & recruiting

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • EDU Egypt scholarship

      Alexandria University·2012
    • Berlitz English scholarship

      Alexandria University·2011
    • Team Working course

      Alexandria University·2011
    • Neuro Linguistic Programming

      Alexandria University·2011
    • ICDL course

      Alexandria University·2010
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