Wasim Wafik

Senior Operations SpecialistFull Time

• Job Details:• Handling contract of clients as a part of back-office team • Investigate and solve problems of the customers via chats and phones

Back Office ExecutiveFull Time

• Job Details:Customer care agent at Cassbana for technology solutions (Back office and complaint team) • Handling member's complaints and investigating situations and coordinating with other departments in order to solve the complaint. • Build sustainable relationships of trust through open and interactive discussion. • Handling inbound and outbound Emails from our Partnership with Coca-Cola company.

Finance and Inventory managerFull Time

• Job Details:Finance and Inventory manager Handling angry customers and responsible of the imports to the storage