WA

Warda Ali

Customer Support Representative at Teleperformance

Dubai, United Arab Emirates

Work Experience

  • Customer Support Representative

    Teleperformance

    United Arab Emirates

    • Job Details:Supporting the human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information. Schedules examinations by coordinating appointments. Responsible for managing every aspect of the employment process, including orientation and training new staff members.
  • Receptionist / Order Analyst

    Dubai Multi Commodities Centre

    United Arab Emirates

    • Job Details:Maintaining the office and keeping all the office equipment in check as well as ordering any necessary office supplies. Responsible for maintaining office security, receiving mails, documents, packages, and courier deliveries and delivering or distributing items on time and other administrative activities.
  • Customer Support Representative

    Medcare Royal Specialty Hospital

    United Arab Emirates

    • Job Details:Resolve complex customer telephone enquiry escalations. Providing feedback and support to the team to meet targets and improve service delivery to customers. Support team leaders in managing the team, including communication, rostering. Handling complaints and providing appropriate solutions.
  • Skills

    • Multi-Tasking
    • Time Management
    • Good computer skills
    • Good communication skills
    • Excellent conceptual and analytical skills
    • Calm and organized
    • Punctual
    • Responsible

    Languages

    • English

      Beginner
    • Urdu

      Beginner
    • Hindi

      Beginner
    • Arabic

      Beginner
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