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Walid Kamal ElGeddawy

Head of IT Infrastructure and Security at Idh

New Cairo, Cairo, Egypt

Work Experience

  • Head of IT Infrastructure and SecurityFull Time

    Idh

    Oct 2023 - Present -1 yr, 8 months

    Egypt , Cairo

    • IT Infrastructure & Operations ManagerFull Time

      Union Group

      Jan 2020 - Oct 2023 -3 yrs, 9 months

      Egypt , Cairo

      • Job Details: Manage the budget assigned to OPEX and CAPEx and Review the BOM, BOQ.  Technical Leadership and expertise for the Firm’s network infrastructure design, ensuring scalability, stability,and redundancy in best practices.  Responsible for LAN, WAN, Data Center and Collaboration systems.  Ensure system performance and SLA's are met.  Recommends information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements.  Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands  Lead IT asset management team to ensure assets full lifetime cycle value is achieved.  Provide in depth technical expertise for both tactical and operational initiatives.  Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks  IT disaster recovery and business continuity plans implementation.  Design & Implement VPN network over 30 branches using Fortigates.  Hire, supervise and support IT department section heads and staff.  Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
    • IT Infrastructure SupervisorFull Time

      Advansys ESC

      Dec 2017 - Jan 2020 -2 yrs, 1 month

      Egypt , Cairo

      • Job Details:Design and implementation of LAN and WAN data networks, VoIP solutions, wireless networks, and/or IT infrastructure • Responsible for a timely expansion of the IT Infrastructure as required for operations project plan. • Responsible of building a resilient and redundant infrastructure that will reduce\eliminate failures and downtimes and supports the continuous 24x7 delivery of IT Services. • Lead and manage a team of Infrastructure analysts and technicians to layout, install, configure, maintain and recover IT/network/server/communication equipment during construction, commissioning and operations. • Provides Servers, Core Switches, Switches, Firewall and Routers support and administration. • Perform periodic network assessments and network/systems security audits. • Plan and implement upgrades required to maintain adequate service levels. • Participate in the administration and maintenance of all remote monitoring solutions and Infrastructure Management Systems. • Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available. • Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure
    • IT Corporate Infrastructure senior EngineerFull Time

      Cleopatra Hospitals Group

      Jan 2016 - Dec 2017 -1 yr, 11 months

      Egypt , Cairo

      • Job Details: SCCM (Handling Patch Management, Software Deployment, Configure & advertise Software Packages, Manage deployment of all patches, critical updates and service packs on a timely basis )  Backup Technologies (EMC Avamar , Data domain)  San Storage  VMware ESXI 5 & 6  Symantec NetBackup  FortiGate Firewall  Azure-Office 365  MS-Exchange 2010  Active directory (2003,2008,2012) and infrastructure (DNS, DHCP,..)  Hyper-V  Private Cloud & Office 365  Specialties: Designing, Planning and deploying Microsoft Management  Good Knowledge about lotus Domino Server (IBM)  Handling Elastix Server Problems (Open Source)  Kaspersky Endpoint
    • Education

      • MBA in Strategic Management

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2021 - Jan 2023 - 2 yr

      • BSc in Commerce

        Cairo University (CU)

        Jan 2004 - Jan 2007 - 3 yr

      Achievements

      ISO 27001

      Skills

      • Data Center Management
      • Vmware
      • Active Directory
      • DNS
      • Kaspersky AV
      • Microsoft Azure
      • FortiGate
      • Elastix
      • SAN Storage
      • Cloud Infrastructure
      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • ITIL V3

        EGYBYTE·2019
      • ISO/IEC 27001 Foundation

        PECP·2019
      • ITIL

        EGYBYTE·2019
      • Professional : Endpoint Security For Windows SP2

        Kaspersky·2017
      • CCNA

        Private·2017
      • VCP-DC6 (VMware)

        Global Knowledge ·2016
      • VCP-DC6

        VMware·2016
      • MCSA

        Microsoft·2015
      • MCSE

        New Horizone·2014
      • Exchange 2010

        New Horizon·2013
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