
Walid Kamal ElGeddawy
Head of IT Infrastructure and Security at Idh
New Cairo, Cairo, EgyptWork Experience
IT Infrastructure & Operations ManagerFull Time
Union Group
Jan 2020 - Oct 2023 -3 yrs, 9 months
Egypt , Cairo
- Job Details: Manage the budget assigned to OPEX and CAPEx and Review the BOM, BOQ. Technical Leadership and expertise for the Firm’s network infrastructure design, ensuring scalability, stability,and redundancy in best practices. Responsible for LAN, WAN, Data Center and Collaboration systems. Ensure system performance and SLA's are met. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements. Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands Lead IT asset management team to ensure assets full lifetime cycle value is achieved. Provide in depth technical expertise for both tactical and operational initiatives. Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks IT disaster recovery and business continuity plans implementation. Design & Implement VPN network over 30 branches using Fortigates. Hire, supervise and support IT department section heads and staff. Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
IT Infrastructure SupervisorFull Time
Advansys ESC
Dec 2017 - Jan 2020 -2 yrs, 1 month
Egypt , Cairo
- Job Details:Design and implementation of LAN and WAN data networks, VoIP solutions, wireless networks, and/or IT infrastructure • Responsible for a timely expansion of the IT Infrastructure as required for operations project plan. • Responsible of building a resilient and redundant infrastructure that will reduce\eliminate failures and downtimes and supports the continuous 24x7 delivery of IT Services. • Lead and manage a team of Infrastructure analysts and technicians to layout, install, configure, maintain and recover IT/network/server/communication equipment during construction, commissioning and operations. • Provides Servers, Core Switches, Switches, Firewall and Routers support and administration. • Perform periodic network assessments and network/systems security audits. • Plan and implement upgrades required to maintain adequate service levels. • Participate in the administration and maintenance of all remote monitoring solutions and Infrastructure Management Systems. • Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available. • Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure
IT Corporate Infrastructure senior EngineerFull Time
- Job Details: SCCM (Handling Patch Management, Software Deployment, Configure & advertise Software Packages, Manage deployment of all patches, critical updates and service packs on a timely basis ) Backup Technologies (EMC Avamar , Data domain) San Storage VMware ESXI 5 & 6 Symantec NetBackup FortiGate Firewall Azure-Office 365 MS-Exchange 2010 Active directory (2003,2008,2012) and infrastructure (DNS, DHCP,..) Hyper-V Private Cloud & Office 365 Specialties: Designing, Planning and deploying Microsoft Management Good Knowledge about lotus Domino Server (IBM) Handling Elastix Server Problems (Open Source) Kaspersky Endpoint
Education
MBA in Strategic Management
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2021 - Jan 2023 - 2 yr
BSc in Commerce
Cairo University (CU)Jan 2004 - Jan 2007 - 3 yr
Achievements
ISO 27001
Skills
- Data Center Management
- Vmware
- Active Directory
- DNS
- Kaspersky AV
- Microsoft Azure
- FortiGate
- Elastix
- SAN Storage
- Cloud Infrastructure
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ITIL V3
EGYBYTE·2019ISO/IEC 27001 Foundation
PECP·2019ITIL
EGYBYTE·2019Professional : Endpoint Security For Windows SP2
Kaspersky·2017CCNA
Private·2017VCP-DC6 (VMware)
Global Knowledge ·2016VCP-DC6
VMware·2016MCSA
Microsoft·2015MCSE
New Horizone·2014Exchange 2010
New Horizon·2013