Walid Mahmoud Shehata

Senior Account ManagerFull Time

Service Reception AdvisorFull Time

• Job Details:I am currently an account manager , my account consists of a list of customer around a thousand client. My job is to rotate my account and avail to the needs of my clients for their vehicles or for any mobility solution they seek from AbouGhaly Motors different mobility solutions. I work in the reception area , my duties are as follows receive car from customer , get his concerns , car enters workshop for diagnose , follow up with customer and workshop car status , agree on necessary repairs and the time needed to complete , make sure customer concerns are fully covered , explain the repairs done to customer , then deliver car to customer.