Walid Mostafa

Customer Support RepresentativeFull Time

• Job Details:I wokred as a Customer Support Agent in many fields that helped me grow in the industry and as a person, Starting as a TV. Technical Support and a Billing Agent for the first 3 Months. Up-Skilled to an Internet and Home Phone Technical Support for the following 3 Months. Up-Skilled again to a Mobile Phone Support and Online Chat Agent. Developed the skills to communicate and understand both Marketing/Sales and Retention departments systemically. And, Took the supervisor training for a promotion the last Month or so.