Walid Ibrahim Mohamed Elsaifi

Supervisor IT SpecialistFull Time

• Job Details:# Responsibilities: - Ensure proper operation and maintenance and troubleshooting of all H.W & S.W . - Report to H.O any system problem and follow-up correction actions. - Create new users accounts and profiles in Active Directory. - Ensure upgrade systems and processes as required for enhanced functionality and security issue resolution. - Ensure Maintaining and administering all the company PC’s, printers and Laptops to optimize their performance. - Ensure Troubleshoot system and network problems as well as diagnose and solve hardware/software faults and replacing parts. - Verify daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate Storage. - Prioritizing and managing many open cases at one time. - Ensure talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues. - Prepare and follow up budget for Expense & Assets. - Analysis and Follow up for IT inventory. - Analysis & Negotiate the particular objectives with the members of the team. - Execute & Follow-up the department training plan. - Participate in the implementation of new IT Projects.

IT SPECIALISTFull Time

• Job Details:# Responsibilities: - Install and configure computer hardware operating systems and applications. - Maintaining and administering all the company PC’s, printers and Laptops to optimize their performance. - Support the Microsoft Active Directory and Microsoft Windows Server. - Troubleshoot system and network problems as well as diagnose and solve hardware/software faults and replacing parts. - Supporting Windows XP , 7 and OFFICE 2010 - Supporting Windows Server 2003 and 2008 - Create new users accounts and profiles in Active Directory. - Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate Storage. - Prioritizing and managing many open cases at one time. - Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues. - Support AS/400 Application. - Install and configure wireless scales. - Configure wireless LDT MOTOROLA