Walid Mohamed

IT Digital Transformation and Data Analysis ExecutiveFull Time

• Job Details:•Managing Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. •Managing and optimizing digital tools, platforms, and processes to ensure smooth workflows. •Working with different CRM applications like PACS for medical radiation, LIS "Oracle Application" for medical laboratory analysis, Health Plug and Enterprise Management CRM. •Following up the process of medical registration with different facilities. •Training different medical performers on the required medical applications to make the best use of them. •Performing all technical support requirements with computers and digital devices. •Diagnose, Troubleshoot, and resolve user issues correctly according to different standards and assigning them to appropriate resolving team when necessary.

Product Line Manager "Supply Chain"Full Time

• Job Details:•Sourcing of various pharmaceutical from different manufacturers around the world. •Implement different partnerships with different suppliers in order to establish a win-win-situation. •Handling and aiding supply chain coordinators in another companies for different issues if required. •Following up with logistics team and different shipping companies to ensure reaching of these materials. •Supplying the Egyptian market with materials of high quality. •B2B direct contact with pharmaceutical companies in order to selling these pharmaceuticals. •Receiving sales inquiries, meeting up, communicating and following up with the Egyptian clients "Pharma Companies" as well as persuading and negotiating with them for different products and offers. •Management of different accounts. •Guiding and leading foreign partners during Egypt Visits with the customers through 7-9 companies per week. •Financial assisting with our finance team. •Improving our business strategies in order to gathering new clients. •Performing sales analysis of each quarter to define strengthens and weakness points. •Making surveys each period to improve business.