Walid Mohamed Hanafy

Area Sales Manager at Etisalat Misr

Mokattam, Cairo, Egypt

Jun 2018 - Present -7 yrs

Egypt , Cairo

Job Details:-Implementing sales activities overall stores according to company strategic plan -Aligning stores performance with company strategic objectives -Developing and support store managers and staff performance -Ensure that all stores meet high quality standards aligning with Etisalat quality standards -Constantly follow up stores stock to keep stores secure with require stock -Studding stores gap analysis to define and issue development action plan -Managing customer retention by perform most of customer needs, high service level -Constantly daily, weekly, and monthly performance to avoid dropping in sales perform -Recommendation new products according to market survey and customer needs to -Develop and expand sales operation and stores profitability

Vodaf

Dec 2014 - Jun 2018 -3 yrs, 6 months

Egypt

Job Details:Implementing sales activities overall stores according to company strategic plan -Aligning stores performance with company strategic objectives -Developing and support store managers and staff performance -Ensure that all stores meet high quality standards aligning with Vodafone quality standards -Constantly follow up stores stock to keep stores secure with require stock -Studding stores gap analysis to define and issue development action plan -Managing customer retention by perform most of customer needs, high service level -Constantly daily, weekly, and monthly performance to avoid dropping in sales perform -Recommendation new products according to market survey and customer needs to -Develop and expand sales operation and stores profitability

Jun 2011 - Jul 2014 -3 yrs, 1 month

Egypt , Cairo

Job Details:-Push up sales and follow up agent’s target achievement. -Motivate sales agents by sales comparison between them. -Responsible of handling escalated complains. -Responsible of stock, inventory, transfer in & out, archiving, attendance, schedule, and Deposits. -Responsible of finalize finance issues with financial department. -Responsible of agents and store appearance and all quality issues. -Report daily and monthly sales for Cairo region per agent and per shop to the top Management.