WH

Walid Hendy

Customer Service Manager at Buhler AG

Cairo, Egypt

Work Experience

  • Customer Service Manager

    Buhler AG

    Nov 2021 - Present -2 yrs, 6 months

    Egypt

    • Job Details:Manage the overall profitability, execution, and performance of assigned delivery teams. Assist in preparation of annual forecasting & operating plans. Drive operational review meetings. Ensure compliance with legal requirements and ensure that the business is conducted with the highest ethical standards.

  • Sales & Operation Manager - Aftermarket

    Johnson Controls Int.

    Sep 2018 - Nov 2021 -3 yrs, 2 months

    • Job Details:Managing sales organization by developing a business plan that covers sales, revenue and control expense. Achieve growth and hit sales targets by successfully managing the sales team.

  • East Cairo Branch Manager

    Schindler - Egypt

    Jan 2016 - Sep 2018 -2 yrs, 8 months

    Egypt

    • Job Details:Manage the overall profitability, execution and performance of branch team members. Responsible for P&L planning and achieving through all business lines in branch.

  • Operation Manager - Aftermarket

    Johnson Controls Int.

    Sep 2012 - Dec 2015 -3 yrs, 3 months

    • Job Details:Manage the overall profitability, execution and performance of assigned delivery teams. Assist in preparation of annual forecasting & operating plans.

    • Education

    • Bachelor's Degree in Power Mechanical Engineering

      Alexandria University (ALEXU)

      Jan 1998 - Jan 1998 - 0 Month

    Skills

    • MS Office
    • SAP
    • CRM
    • sf
    • Communication
    • Leadership

    Languages

    • Arabic

      Fluent

    • English

      Advanced
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