WC
Walid Chaibi
Restaurant Manager at Chai Haddaj
Doha, QatarWork Experience
Chai Haddaj
Qatar
- Job Details:Oversaw daily operations of a busy takeaway restaurant, ensuring high standards of food quality, hygiene, and customer service. Managed a team of kitchen and front-of-house staff, including scheduling, training, and performance evaluation. Handled inventory, supplier coordination, and stock control to maintain cost efficiency and prevent shortages. Implemented strategies to improve order turnaround time and customer satisfaction, contributing to increased repeat business. Ensured compliance with local food safety and health regulations.
Food Shack
May 2019 - May 2023 -4 yrs
United Kingdom
- Job Details:Oversee day-to-day operations, ensuring food preparation and service meet quality and efficiency standards. Manage inventory by monitoring stock levels, ordering supplies, and ensuring the kitchen is always fully stocked. Ensure compliance with health, safety, and sanitation regulations to maintain a safe environment for staff and customers. Recruit, train, and manage staff members, ensuring everyone understands their roles and responsibilities. Create staff schedules to balance efficient service with fair work hours and ensure adequate coverage during peak times. Motivate the team, fostering a positive work environment. Ensure a high standard of customer service, addressing any complaints or issues in a prompt and professional manner. Gather and act on customer feedback to continually improve the service. Develop loyalty programs or special offers to build and retain a strong customer base.
Italian Zizzi Restaurant
May 2017 - May 2019 -2 yrs
United Kingdom
- Job Details:Oversaw daily operations of a busy takeaway restaurant, ensuring high standards of food quality, hygiene, and customer service. Managed a team of kitchen and front-of-house staff, including scheduling, training, and performance evaluation. Handled inventory, supplier coordination, and stock control to maintain cost efficiency and prevent shortages. Implemented strategies to improve order turnaround time and customer satisfaction, contributing to increased repeat business. Ensured compliance with local food safety and health regulations.
Propack Food Factory
May 2016 - May 2013 -3 yrs
United Kingdom
- Job Details:Supervised team performance through regular feedback, coaching, and performance reviews to drive continuous improvement. Set clear goals and KPIs to guide team efforts and maintain high productivity standards. Managed staff scheduling and coordinated workflows to ensure smooth operations and effective resource allocation. Resolved operational issues promptly, including equipment faults and staffing gaps, ensuring minimal disruption and sustained performance.
Education
Bachelor's Degree in English
York CollegeJan 2010 - Jan 2011 - 1 Year
Bachelor's Degree in Economics
Medina Secondary SchoolJan 2006 - Jan 2008 - 2 yr
Skills
- Leadership
- Adaptability
- Microsoft Office
- Computer Skills
- Communication
- Effective time management
- fast learner
- Communication skills
- Ability to work in a team
- Ability to work under pressure
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Languages
English
BeginnerFrench
BeginnerArabic
Beginner