WC

Walid Chaibi

Restaurant Manager at Chai Haddaj

Doha, Qatar

Work Experience

  • Restaurant Manager

    Chai Haddaj

    Qatar

    • Job Details:Oversaw daily operations of a busy takeaway restaurant, ensuring high standards of food quality, hygiene, and customer service. Managed a team of kitchen and front-of-house staff, including scheduling, training, and performance evaluation. Handled inventory, supplier coordination, and stock control to maintain cost efficiency and prevent shortages. Implemented strategies to improve order turnaround time and customer satisfaction, contributing to increased repeat business. Ensured compliance with local food safety and health regulations.
  • Restaurant & Takeaway Manager

    Food Shack

    May 2019 - May 2023 -4 yrs

    United Kingdom

    • Job Details:Oversee day-to-day operations, ensuring food preparation and service meet quality and efficiency standards. Manage inventory by monitoring stock levels, ordering supplies, and ensuring the kitchen is always fully stocked. Ensure compliance with health, safety, and sanitation regulations to maintain a safe environment for staff and customers. Recruit, train, and manage staff members, ensuring everyone understands their roles and responsibilities. Create staff schedules to balance efficient service with fair work hours and ensure adequate coverage during peak times. Motivate the team, fostering a positive work environment. Ensure a high standard of customer service, addressing any complaints or issues in a prompt and professional manner. Gather and act on customer feedback to continually improve the service. Develop loyalty programs or special offers to build and retain a strong customer base.
  • Restaurant Supervisor

    Italian Zizzi Restaurant

    May 2017 - May 2019 -2 yrs

    United Kingdom

    • Job Details:Oversaw daily operations of a busy takeaway restaurant, ensuring high standards of food quality, hygiene, and customer service. Managed a team of kitchen and front-of-house staff, including scheduling, training, and performance evaluation. Handled inventory, supplier coordination, and stock control to maintain cost efficiency and prevent shortages. Implemented strategies to improve order turnaround time and customer satisfaction, contributing to increased repeat business. Ensured compliance with local food safety and health regulations.
  • Team Leader

    Propack Food Factory

    May 2016 - May 2013 -3 yrs

    United Kingdom

    • Job Details:Supervised team performance through regular feedback, coaching, and performance reviews to drive continuous improvement. Set clear goals and KPIs to guide team efforts and maintain high productivity standards. Managed staff scheduling and coordinated workflows to ensure smooth operations and effective resource allocation. Resolved operational issues promptly, including equipment faults and staffing gaps, ensuring minimal disruption and sustained performance.
  • Education

    • Bachelor's Degree in English

      York College

      Jan 2010 - Jan 2011 - 1 Year

    • Bachelor's Degree in Economics

      Medina Secondary School

      Jan 2006 - Jan 2008 - 2 yr

    Skills

    View More

    Languages

    • English

      Beginner
    • French

      Beginner
    • Arabic

      Beginner
    Share this Profile