Walid Soliman Baday

It SpecialistFull Time

• Job Details:IT Help Desk Management Managed IT help desk operations across 11 branches, providing efficient and timely support to ensure minimal downtime and high user satisfaction. Server Management Administered and maintained ESXi and vSphere servers, ensuring optimal performance, high availability, and seamless operations. Firewall Configuration Configured and managed firewall solutions, including Sophos, to enhance network security, monitor traffic, and mitigate cyber threats. Network Switch Management Managed and configured network switches to ensure reliable and efficient network connectivity and performance across all branches. Hardware and Software Troubleshooting Diagnosed and resolved hardware and software issues promptly, minimizing disruption and maintaining smooth IT operations. System and Linux Administration Oversaw system administration tasks, including Linux server management, ensuring secure, stable, and efficient server environments. IT Inventory System Management Developed and maintained a comprehensive IT inventory management system, ensuring accurate tracking and optimal utilization of IT assets. Virtual Machine Configuration Configured and managed virtual machines to optimize resource allocation, improve system performance, and support diverse application requirements. VoIP Configuration & Call Center Managemente Ensuring efficient communication systems and optimal call handling between agents and clients. WordPress Website Developed whamclinics.com website, effectively representing their services and enhancing their online presence.

Wordpress DeveloperPart Time

• Job Details:Developed and implemented WordPress sites, themes and plugins. Maximized site performance with regular updates, security measures, and optimization techniques. Customized e-commerce solutions for online businesses using WooCommerce plugin integration. Designed responsive, mobile-first websites from design concepts. Installed required plugins and additional coding to fit final design and functionality requirements. Improved client satisfaction by providing timely maintenance and troubleshooting support for WordPress sites. Optimized website loading speeds through careful evaluation of installed plugins and efficient use of caching mechanisms. Migrated existing websites to WordPress platform without loss of data or functionality, streamlining content updates for clients. Converted Figma desgin into WordPress website Implemented and assessed performance of SEO best practices. Reviewed application requirements and interface designs and provided feedback on feasibility.