WA

Walid Adel

Pre-sales and Technical Support at Innovated Technology Services

Cairo, Egypt

Work Experience

  • Pre-sales and Technical Support

    Innovated Technology Services

    Apr 2022 - Present -3 yrs, 2 months

    Egypt

    • Job Details:Following up on maintenance tasks with the team, project description and installation work follow-up, site inspection for new projects.

  • Pre-sales and Technical Support

    Innovated Technology Services

    Apr 2020 - Apr 2024 -4 yrs

    Egypt

    • Job Details:Managing maintenance and fixing work for devices, monitored project priorities, liaised between the maintenance team and management, delegated tasks efficiently, followed up customer requirements, performed thorough inspections and experiments, designed and delivered training programs.

  • Team Leader

    Misr Tech Company for Networks

    Apr 2013 - Apr 2015 -2 yrs

    Egypt

    • Job Details:Oversaw installation processes and conducted training on the company's products for employees and customers.

  • Installation and Maintenance Supervisor

    Misr Tech Company for Networks

    Apr 2006 - Apr 2013 -7 yrs

    Egypt

    • Job Details:Installation and preparation of 3G network booster devices for Vodafone Egypt, followed up on projects like digging, connecting the network & electric cables, and installation of communication devices and surveillance cameras.

    • Education

    • Bachelor's Degree in Business Administration

      Academy of specialized

      Jan 2008   17 yr 5 Months

    Skills

    • Project Management
    • Leadership
    • Technical Support
    • Microsoft Office
    • Teamwork
    • Problem-Solving
    • Nevegn System
    • Relationship Building
    • Effective communication

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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