
Waleed Qotb El Sayed Qotb
Customer Service Adviser at Vodafone International Services (Ireland Account )
6th of October, Giza, EgyptWork Experience
Customer Service Adviser Full Time
Vodafone International Services (Ireland Account )
Nov 2016 - Present -8 yrs, 7 months
Egypt , Giza
- Job Details:Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries (Technical and Billing ) Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. Manage customers accounts. Follow up on customer interaction.
Education
Bachelor's Degree in Accounting and Finance
Kafrelsheikh University (KFS)Jan 2013 - Jan 2016 - 3 yr
High School - Thanaweya Amma
Elshahid AbdElmuniem Riad Military SchoolJan 2012
Activities
PR at Enactus
Student Activity
Sep 2012 - Mar 2013 -6 months
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner