Basic Info

Waleed Wageeh

More than 15 years

Alexandria, Egypt

High School

Manager

Work Experience

IT Manager at AksaEgypt Co.

Experience Details

IT Manager

Operations/Management

Manager

AksaEgypt Co. is an international factory that work in Textile manufacturing in Egypt located in Borg El Arab, Alexandria.
Management role of IT dept. at AksaEgypt Co. includes the below responsibilities and duties
* Evaluating business needs and system functionality and ensuring that ICT facilities meet business needs.
* Designing Datacenter, Network, Desktop, Security and backup solution which meet business needs.
* Planning, Designing, Developing and Implementing the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness.
* Designing upgrades planes, calculations of infrastructure contents capacities and installations of new systems.
* Scheduling upgrades, security patches and backups of hardware and software systems.
* Guaranteeing the smooth running of all ICT systems, starting from Data Center Components to End desktop user systems including anti-virus software, print services and email provision. etc.
* Managing all tasks related ERP system, DBA tasks and developing tasks, staring from managing user responsibilities to developing new projects or requirements or debugging and troubleshooting problems.
* Achieving some ERP related tasks like financial period closing, preparation of new periods, open inventories and purchasing periods and shipment orders... etc.
* Troubleshoot all kinds of problems related to ICT software and hardware systems in infrastructure.
* Ensuring that software licensing laws are adhered to.
* Providing secure access to the network components and applications for remote users.
* Securing data from internal and external attack.
* Offering users appropriate support and advice.
* Managing crisis situations, which may involve complex technical hardware or software problems.
* Monitoring all kinds of schedule tasks to insure works functionality and stability.
* Keeping up to date with the latest technologies and IT skill.


Company Details

AksaEgypt Co.

Alexandria, Egypt

51-100 employees

Textile and Clothing

N/A

Sep 2009 to present (7 years 3 months)
IT Senior System Administrator at MICROLAB SOLUTIONS

Experience Details

IT Senior System Administrator

Administration

Manager

Microlab Solutions is one of the biggest and oldest IT Services provider companies in Alexandria.
I was a senior system administrator at the out sourcing dept. that manage all IT service contracts and lead the IT support team that work with customer in Alexandria and Cairo.
My responsibilities and duties as below: -
* Planning all contract services and schedule visits and follow up them.
* Consulting Turnkey solutions projects.
* Managing new project launching and deploying of business customer.
* On site survey for new business contract or new IT projects.
* Troubleshooting all complex problem related all ICT systems either on site or remotely.
* 24/7 Replaying all crisis situation and system failure of business contracts.
* Documentation all tasks, implemented solutions, new project plans and designs, turnkey solution designs and on site survey assessment results.


Company Details

MICROLAB SOLUTIONS

Alexandria, Egypt

51-100 employees

Information Technology Services

N/A

Feb 2007 to Aug 2009 (2 years 6 months)
IT System Administrator at Sunset boat

Experience Details

IT System Administrator

IT/Software Development

Experienced (Non-Manager)

Sunset boat is a fixed tourist boat with a lot of entertainment facilities.
My job role as a system administrator is to maintain all network infrastructure contents including “sales point, access controls, attendance system, security cams, wireless network... etc.”
Deploy domain controller infrastructure with most of network services “DNS, DHCP, File Services, Terminal Services...Etc.” and design security templates and deploy group policies.
Manage and maintain Datacenter facilities and network components.
Report management with infrastructure capacity and upgrades or replacements required.
Report management with performance, regular tasks and troubleshooting documentations.


Company Details

Sunset boat

Cairo, Egypt

101-500 employees

Travel and Tourism

N/A

Jan 2003 to Jan 2007 (4 years)
IT Specialist at Nile Pharaoh

Experience Details

IT Specialist

IT/Software Development

Entry Level

Nile Pharaohs boat is a Nile cruise boat with a lot of entertainment facilities.
My job role as a IT Specialist is to support network infrastructure contents including “sales point, access controls, attendance system, security cams, wireless network... etc.”
Control and support domain controller infrastructure and most of network services “DNS, DHCP, File Services, Terminal Services...Etc.” and establish new security templates and deploy group policies needed.
Maintain and support Datacenter facilities and network components.
Report IT dept. head with performance, system capacity and troubleshooting documentations.


Company Details

Nile Pharaoh

Cairo, Egypt

51-100 employees

Travel and Tourism

N/A

Jan 2002 to Dec 2002 (11 months)
IT Specialist at Micro Systems

Experience Details

IT Specialist

IT/Software Development

Entry Level

Micro Systems is IT Services provider company located in Zamalek, Cairo.
I was one of outsourcing IT support team dept. that work with IT business service contracts customers in all over Egypt.
My responsibilities and duties as below: -
* Regular maintenance and checkup visits for business facilities sites to maintain IT regulations and system fluency and security rules applied.
* Responding to problems of business contracts agents as soon as possible either remotely or on site visit if needed.
* Troubleshooting all complex problem related all ICT systems either on site or remotely.
* 24/7 Replaying all crisis situation and system failure at customer’s sites.
* Documentation all tasks, regular visits, troubleshooting and report to head of IT support dept.


Company Details

Micro Systems

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 2000 to Jan 2002 (2 years)
IT Technical Support at El Masria NET

Experience Details

IT Technical Support

IT/Software Development

Entry Level

El Masria NET is an Internet services provider company located in Maady, Cairo.
I was one of outsourcing IT support team dept. that work to support IT, Internet and network problems at customers site or local at main office.
My responsibilities and duties as below: -
* Fix and maintain internet service to new or existing customers.
* Response to problem related network, internet or computers at customer’s side or main office side.
* Regular maintenance and checkup for all company IT facilities to keep service up and fluency working.
* Troubleshooting all problems related company network.
* Documentation all tasks, visits, troubleshooting and report to head of IT support dept.


Company Details

El Masria NET

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 1999 to Jan 2000 (1 year)
IT Help Desk at Falcon jet

Experience Details

IT Help Desk

IT/Software Development

Student

Falcon Jet is a computer supplier company at Helwan, Cairo.
It was the professional start of this career for me working in IT team in this company with started and basis tasks like: -
* Collect and build PC computers hardware.
* Setup windows and all needed apps and drivers.
* Troubleshoot basic hardware and software problems.
* Help and support customers with their new computers they bought from us.


Company Details

Falcon jet

Cairo, Egypt

1-10 employees

Computer Hardware

N/A

Jan 1997 to Jan 1999 (2 years)

Achievements


AksaEgypt Co. is an internatio


Build new Passive Network Infrastructure
January 2008
Sakr Group for Trading and industry.
Consulting and Designing the whole new establishing new Network Infrastructure for Omega for Contracting Including

Building Infrastructure Services from Scratch
March 2008
Sakr Group for Trading and industry.
After building passive network of Omega for Contracting Co. and test it OK , i start the next project which to build infrastructure network services

VPN Solution between branches
June 2008
Sakr Group for Trading and industry.
This Project Aims to establish VPN solution to connect around 4 branches with the main branch of Sakr Group for Trading and industry.
The project should take in consider choose the right connection solution for each branch depends on location and application needs to be serviced on the site.

TEDA in Suez Industrial Zone
January 2009
TEDA
Consult the IT turnkey solution & Design its new Infrastructure for new management office and Data Center .



Education

High School - Thanaweya Amma

High School Details

Thanaweya Amma

Talented School

Egypt

1999

A / Excellent / 85 -100%

N/A

Talented School
1999

Certifications

Certificate details

MCSE: Server Infrastructure

Nov 2014

N/A

N/A

N/A

Microsoft

N/A

MCSE: Messaging
Apr 2015

Certificate details

MCSE: Messaging

Apr 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

CCNA Cisco Certified Network Associate Routing and Switching Certificate

Mar 2016

N/A

N/A

N/A

Cisco

N/A

Certificate details

VMware Certified Associate - Data Center Virtualization

Feb 2015

N/A

N/A

N/A

VMware

N/A

Certificate details

Backup Academy Certified Professional

Feb 2015

N/A

N/A

N/A

Veeam

N/A

Certificate details

Veeam Certificate of Backup and Replication V7

Feb 2015

N/A

N/A

N/A

Veeam

N/A

Certificate details

CompTIA Network+ ce

Mar 2014

N/A

N/A

N/A

CompTIA

N/A

CompTIA A+ ce
Oct 2012

Certificate details

CompTIA A+ ce

Oct 2012

N/A

N/A

N/A

CompTIA

N/A

Certificate details

MCSA: Windows Server 2012

Apr 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCITP: Enterprise Administrator on Windows Server 2008

Oct 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCTS: Windows Server 2008 Active Directory, Configuration

Aug 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCTS: Windows Server 2008 Network Infrastructure, Configuration

Aug 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCTS: Windows Server 2008 Applications Infrastructure, Configuration

Aug 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCTS: Microsoft Internet Security and Acceleration (ISA) Server 2006, Config

Nov 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSA: Windows Server 2008

Apr 2012

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSE1: Windows Server 2003

Nov 2011

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MS: Windows 7, Configuring

Dec 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Intel® Retail Certified Associate

Aug 2014

N/A

N/A

N/A

Intel

N/A

Certificate details

Intel® Retail Certified Specialist

Aug 2014

N/A

N/A

N/A

Intel

N/A

Certificate details

Intel® Retail Certified Professional

Sep 2014

N/A

N/A

N/A

Intel

N/A

ISO 9001:2008
Oct 2010

Certificate details

ISO 9001:2008

Oct 2010

N/A

N/A

N/A

Quality House

N/A

Internal Auditor
May 2011

Certificate details

Internal Auditor

May 2011

N/A

N/A

N/A

Quality House

N/A

Certificate details

Introduction To Oracle SQL

Jan 2010

N/A

N/A

N/A

Arab Academy for Science and Technology and Maritime Transport

N/A

Training and Courses

Training/Course Details

Veeam Backup and Replication V7

Feb 2015

Veeam

N/A

Training/Course Details

Backup Academy Professional

Feb 2015

Veeam

N/A

Training/Course Details

VMware Data Center Virtualization Fundementals

Feb 2015

VMware

N/A

Training/Course Details

Intel® Retail Professional

Sep 2014

Intel

N/A

Training/Course Details

Introduction To Oracle SQL

Jan 2010

Arab Academy for Science and Technology and Maritime Transport

N/A

Training/Course Details

Network Fundamentals.

Dec 2000

Cairo University

N/A

Training/Course Details

Microsoft System Administrator.

Dec 2000

Cairo University

N/A

Training/Course Details

Microsoft System Engineer.

Dec 2000

Cairo University

N/A

Training/Course Details

Internal Auditor.

Jun 2010

Quality House

N/A

Training/Course Details

ISO9001:2008.

Dec 2010

Quality House

N/A

This profile is fresh!
Last update 25 days ago.

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Profile Skills and Keywords

APC ATSAPC UPSActive DirectoryAdministrationArabicBackup Academy Certified ProfessionalBackup Academy ProfessionalCCNA Cisco Certified Network Associate Routing And Switching CertificateCompTIA A+ CeCompTIA Network+ CeComputer HardwareCyberoamDHCPDNSEnglishFTPHyper-VISO 9001:2008ISO9001:2008.ITIT Help DeskIT ManagerIT Senior System AdministratorIT SpecialistIT System AdministratorIT Technical SupportInformation Technology ServicesIntel Retail Certified AssociateIntel Retail Certified ProfessionalIntel Retail Certified SpecialistIntel Retail ProfessionalInternal AuditorInternal Auditor.Introduction To Oracle SQLKasperskyLeaderMCITP: Enterprise Administrator On Windows Server 2008MCSA: Windows Server 2008MCSA: Windows Server 2012MCSE1: Windows Server 2003MCSE: MessagingMCSE: Server InfrastructureMCTS: Microsoft Internet Security And Acceleration (ISA) Server 2006, ConfigMCTS: Windows Server 2008 Active Directory, ConfigurationMCTS: Windows Server 2008 Applications Infrastructure, ConfigurationMCTS: Windows Server 2008 Network Infrastructure, ConfigurationMS: Windows 7, ConfiguringManagementMicrosoft ExchangeMicrosoft OfficeMicrosoft System Administrator.Microsoft System Engineer.NAS StorageNetwork AdministrationNetwork Fundamentals.PlannerProblem SolverQNAPReadingSAN StorageSCVMMSMBServer AdministrationSoftware DevelopmentSportsSupportiveSwitchingTeam PlayerTextile And ClothingTravel And TourismTravellingVCENTERVMwareVMware Certified Associate - Data Center VirtualizationVMware Data Center Virtualization FundementalsVMware VSphereVPNVRangerVeeamVeeam Backup And Replication V7Veeam Certificate Of Backup And Replication V7WSUSWindowsWindows Server 2008Windows Server 2012Xerox

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Windows Server 2012

Windows Server 2012

: Expert

: Extreme - I love it!

:

3-5 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

5-7 years

Cyberoam

Cyberoam

: Expert

: Extreme - I love it!

:

5-7 years

APC UPS

APC UPS

: Expert

: Extreme - I love it!

:

5-7 years

Windows

Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

WSUS

WSUS

: Expert

: Extreme - I love it!

:

5-7 years

FTP

FTP

: Expert

: Extreme - I love it!

:

5-7 years

SMB

SMB

: Expert

: Extreme - I love it!

:

5-7 years

Veeam

Veeam

: Expert

: Extreme - I love it!

:

5-7 years

VMWare

VMWare

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Server Administration

Server Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Network Administration

Network Administration

: Expert

: Extreme - I love it!

:

More than 7 years

VMware VSphere

VMware VSphere

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Exchange

Microsoft Exchange

: Expert

: Extreme - I love it!

:

More than 7 years

VMware

VMware

: Expert

: Extreme - I love it!

:

More than 7 years

Active Directory

Active Directory

: Expert

: Extreme - I love it!

:

More than 7 years

DNS

DNS

: Expert

: Extreme - I love it!

:

More than 7 years

DHCP

DHCP

: Expert

: Extreme - I love it!

:

More than 7 years

WSUS

WSUS

: Expert

: Extreme - I love it!

:

More than 7 years

Cyberoam

Cyberoam

: Expert

: Extreme - I love it!

:

More than 7 years

Switching

Switching

: Expert

: Extreme - I love it!

:

More than 7 years

Kaspersky

Kaspersky

: Expert

: Extreme - I love it!

:

More than 7 years

Hyper-V

Hyper-V

: Expert

: Extreme - I love it!

:

More than 7 years

VCENTER

VCENTER

: Expert

: Extreme - I love it!

:

More than 7 years

SCVMM

SCVMM

: Expert

: Extreme - I love it!

:

More than 7 years

APC UPS

APC UPS

: Expert

: Extreme - I love it!

:

5-7 years

APC ATS

APC ATS

: Expert

: Extreme - I love it!

:

3-5 years

Veeam

Veeam

: Expert

: Extreme - I love it!

:

5-7 years

Xerox

Xerox

: Expert

: Extreme - I love it!

:

5-7 years

VPN

VPN

: Expert

: Extreme - I love it!

:

5-7 years

SAN Storage

SAN Storage

: Expert

: Extreme - I love it!

:

5-7 years

NAS Storage

NAS Storage

: Expert

: Extreme - I love it!

:

3-5 years

QNAP

QNAP

: Expert

: Extreme - I love it!

:

3-5 years

vRanger

vRanger

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Planner, Problem Solver, Team Player, Supportive

Online Presence

https://eg.linkedin.com/in/waleedwageeh

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