Basic Info

Waleed Ali

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

System Administrator at FlyEgypt Airlines

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

Working on Cyberoam, Active directory and Cisco routers.
Citrix Xenapp and Xendesktop (VDI)
Investigate specialist and complex IT support issues.
Communicating with third party technical specialists.
Symantec Exec Backup, Veeam backup Configuring and managing backup & restore procedures.


Company Details

FlyEgypt Airlines

Cairo, Egypt

101-500 employees

Airlines/Aviation

N/A

Jun 2016 to present (6 months)
System Administrator at Softlock

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction.
Duties:
Active Directory 2012 administration and Domain Controllers, Hyper-v 2012 core, WDS, NPS, WSUS, TMG, Exchange 2010\2013 and SCCM.
 Experience with VMware vSphere, VCenter server, ESXi Hosts and vSAN.
 Sonicwall Firewall (access rules, Load Balancing, VPN, SSL VPN, Switching, Routing, DNS, DHCP)
 Developing the infrastructure and systems to meet the company’s needs.
 Citrix Xenapp and Xendesktop (VDI)
 Investigate specialist and complex IT support issues.
 Communicating with third party technical specialists.
 Symantec Exec Backup, Veeam backup Configuring and managing backup & restore procedures.
 Maintaining a wide range of computer hardware and software programmers.
 Identifying & reporting on the budgetary implications of IT projects and upgrades.
 Good understanding of SAN storage and good working on FreeNAS storage solution.
 Responsible for allocating work to junior staff and induction training for new staff.
 Deploying new hardware, server backups & evaluating new software & security risks.
 In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / 7 / 8 Windows & Microsoft Office up to Office 2013.
Egyptian


Company Details

Softlock

Cairo, Egypt

101-500 employees

Computer Software

www.softlock.net

Jun 2012 to May 2016 (3 years 11 months)
IT Help desk Engineer at Egyptian Supplies

Experience Details

IT Help desk Engineer

IT/Software Development

Experienced (Non-Manager)

Responsible for supporting the company's SME clients at all levels as part of a helpdesk team. Ensuring that all
hardware and software is configured and installed correctly.

Duties:
 Responsible for networking, design, installation and maintenance services.
 Supporting users and network administrators over the telephone and by email.
 Maintain the companies network infrastructure.
 Networking and providing support for Windows, Macintosh and Linux issues.
 Configuration and testing of any new hardware and software.
 Travelling to client sites to help with installs, deployment, and troubleshooting.
 Management of the daily data backup and retrieval scheme.
 Installing and operating Windows desktop and server operating systems.
 TCP/IP networking and hardware maintenance and repair.
 Training new employees.
 Assistance with training of staff and compiling procedural documentation.
 Assisting the network manager with support requests.
 Ensure computer hardware is safe & complies with health and safety legislation.
 Applying patches in accordance with company procedures.
 Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and
2007, Windows Server, Small Business Server 2003/2008, Active Directory
management TMG 2010, Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP,
Ethernet, wireless router and Firewall Configurations.


Company Details

Egyptian Supplies

Cairo, Egypt

51-100 employees

Information Technology Services

N/A

Jun 2010 to Apr 2012 (1 year 10 months)

Education

Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2012
Technical Diploma in computer

Education Details

Technical Diploma

computer

Information Technology Institute (ITI), Egypt

A / Excellent / 85 -100%

N/A

N/A

Information Technology Institute (ITI)
2005 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tabary Roxy

Egypt

2001

A / Excellent / 85 -100%

N/A

Tabary Roxy
2001

Certifications

MCITP
Sep 2013

Certificate details

MCITP

Sep 2013

N/A

N/A

N/A

N/A

ITIL
Aug 2015

Certificate details

ITIL

Aug 2015

N/A

N/A

N/A

N/A

Training and Courses

RHCSA at Private
Oct 2014

Training/Course Details

RHCSA

Oct 2014

Private

N/A

CCNA at Private
Mar 2014

Training/Course Details

CCNA

Mar 2014

Private

N/A

Training/Course Details

VMWare ESXI5

Jan 2015

Private

N/A

This profile is fresh!
Last update 16 days ago.

Jobseeker photo

Profile Skills and Keywords

AirlinesAnalyticalArabicAviationCCNACommerceComputerComputer SoftwareESXIEnglishHard WorkerHyper-vITIT Help Desk EngineerITILInformation Technology ServicesInteractiveLinuxMCITPNetworksOrganizerProblem SolverRHCSAServersSoftware DevelopmentSystem AdministratorSystem CenterTeam ViewerVMWare ESXI5Virtualization

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Team Viewer

Team Viewer

: Expert

: Extreme - I love it!

:

3-5 years

ESXI

ESXI

: Intermediate

: High

:

1-3 years

Hyper-v

Hyper-v

: Intermediate

: High

:

1-3 years

System Center

System Center

: Intermediate

: High

:

1-3 years

Fields of Expertise

Networks

Networks

: Advanced

: Extreme - I love it!

:

3-5 years

Servers

Servers

: Advanced

: Extreme - I love it!

:

3-5 years

Virtualization

Virtualization

: Advanced

: Extreme - I love it!

:

3-5 years

Linux

Linux

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Hard worker, Organizer, Problem Solver, Interactive

Online Presence

http://www.linkedin.com/profile/view?id=246718198&trk=nav_responsive_tab_profilehttp://www.bayt.com/en/cv/?cv_id=3695407&icode=117395712

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