WalId Ali

look forward to learn new technologies

Cairo, Egypt

Dec 2022 - Present -2 yrs, 6 months

Egypt , Giza

Job Details:Talent System administrator. Responsible for design and setup new datacenter with latest technology. Renovations for current datacenters.

IT Operations ManagerFull Time
Mar 2022 - Nov 2022 -8 months
Egypt
System AdministratorFull Time
Jun 2016 - Mar 2022 -5 yrs, 9 months
Egypt , Cairo
- Job Details:Working on Cyberoam, Active directory and Cisco routers. Citrix Xenapp and Xendesktop (VDI) Investigate specialist and complex IT support issues. Communicating with third party technical specialists. Symantec Exec Backup, Veeam backup Configuring and managing backup & restore procedures.

Jun 2012 - May 2016 -3 yrs, 11 months

Egypt , Cairo

Job Details:Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction. Duties: Active Directory 2012 administration and Domain Controllers, Hyper-v 2012 core, WDS, NPS, WSUS, TMG, Exchange 2010\2013 and SCCM.  Experience with VMware vSphere, VCenter server, ESXi Hosts and vSAN.  Sonicwall Firewall (access rules, Load Balancing, VPN, SSL VPN, Switching, Routing, DNS, DHCP)  Developing the infrastructure and systems to meet the company’s needs.  Citrix Xenapp and Xendesktop (VDI)  Investigate specialist and complex IT support issues.  Communicating with third party technical specialists.  Symantec Exec Backup, Veeam backup Configuring and managing backup & restore procedures.  Maintaining a wide range of computer hardware and software programmers.  Identifying & reporting on the budgetary implications of IT projects and upgrades.  Good understanding of SAN storage and good working on FreeNAS storage solution.  Responsible for allocating work to junior staff and induction training for new staff.  Deploying new hardware, server backups & evaluating new software & security risks.  In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / 7 / 8 Windows & Microsoft Office up to Office 2013. Egyptian

Egyptian Supplies

Jun 2010 - Apr 2012 -1 yr, 10 months

Egypt , Cairo

Job Details:Responsible for supporting the company's SME clients at all levels as part of a helpdesk team. Ensuring that all hardware and software is configured and installed correctly. Duties:  Responsible for networking, design, installation and maintenance services.  Supporting users and network administrators over the telephone and by email.  Maintain the companies network infrastructure.  Networking and providing support for Windows, Macintosh and Linux issues.  Configuration and testing of any new hardware and software.  Travelling to client sites to help with installs, deployment, and troubleshooting.  Management of the daily data backup and retrieval scheme.  Installing and operating Windows desktop and server operating systems.  TCP/IP networking and hardware maintenance and repair.  Training new employees.  Assistance with training of staff and compiling procedural documentation.  Assisting the network manager with support requests.  Ensure computer hardware is safe & complies with health and safety legislation.  Applying patches in accordance with company procedures.  Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server, Small Business Server 2003/2008, Active Directory management TMG 2010, Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

Bachelor's Degree in Commerce
Ain Shams University (ASU)
Jan 2008 - Jan 2012 - 4 yr
Technical Diploma in computer
Information Technology Institute (ITI)
Jan 2005 - Jan 2007 - 2 yr
High School - Thanaweya Amma
Tabary Roxy
Jan 2001