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Waleed Salah El-Din

Digital Marketing specialist at Free Lancer

Salam City, Cairo, Egypt

Work Experience

  • Digital Marketing specialistFreelance / Project

    Free Lancer

    Egypt , Cairo

    • Job Details:Aspiring Digital Marketing Specialist with hands-on training in Meta Ads, Snapchat Ads, Tiktok Ads, Youtube Ads, Linked In Ads, Google Ads, SEO, content creation, and social media strategy across platforms like TikTok, YouTube, and LinkedIn. Currently building a strong foundation in media buying and campaign management. Backed by 7+ years in sales and retail leadership, bringing a deep understanding of customer behavior and team coordination. Eager to drive results through creative, data-driven marketing solutions.
  • Asst. Store ManagerFull Time

    Alshaya

    Aug 2016 - Mar 2024 -7 yrs, 7 months

    Egypt , Cairo

    • Job Details:Led and managed a diverse team of sales associates, fostering a positive and collaborative work environment to achieve common goals. Played a key role in exceeding sales targets through effective merchandising strategies, product knowledge training, and personalized customer service. Oversaw inventory processes, including receiving shipments, conducting regular stock checks, and implementing measures to minimize discrepancies and losses. Build strong customer relationships by ensuring a high level of service, resolving customer issues, and consistently delivering a positive shopping experience. Streamlined daily store operations, managing tasks such as staffing, scheduling, and compliance with company policies, contributing to the store's overall efficiency. Implemented training programs for staff, enhancing their product knowledge, sales techniques, and customer service skills, ultimately improving overall team performance. Developed effective problem-solving skills to address various challenges, including customer complaints, staffing issues, and operational hurdles, maintaining a store operation.
  • Customer Service AssistantFull Time

    Raya Contact Center

    Sep 2015 - Mar 2016 -6 months

    Egypt , Cairo

    • Job Details:-Provided expert assistance to customers experiencing technical issues with network services. - effectively resolved customer concerns and inquiries during phone interactions, ensuring quick and efficient solutions to enhance overall customer satisfaction.
  • Education

    • College Diploma in Diploma in Computer Applications

      Industrial Technical Institute

      Jan 2012 - Jan 2015 - 3 yr

    • High School - Thanaweya Amma

      mostafa kamel

      Jan 2012 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Digital Marketing Course

      Creative Academy·2025
    • Grow With Us

      Alshaya Group·2023
    • GWU Program

      M. H. Alshaya Co·2023
    • Management Skills

      Alshaya Group·2022
    • Communication and soft skills

      Alshaya Group·2022
    • Business Planning

      Alshaya Group·2022
    • English Course

      Modli·2022
    • Leadership

      Alshaya Group·2021
    • Customer Service

      Raya co·2015
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