
Waleed Salah El-Din
Digital Marketing specialist at Free Lancer
Salam City, Cairo, EgyptWork Experience
Digital Marketing specialistFreelance / Project
Egypt , Cairo
- Job Details:Aspiring Digital Marketing Specialist with hands-on training in Meta Ads, Snapchat Ads, Tiktok Ads, Youtube Ads, Linked In Ads, Google Ads, SEO, content creation, and social media strategy across platforms like TikTok, YouTube, and LinkedIn. Currently building a strong foundation in media buying and campaign management. Backed by 7+ years in sales and retail leadership, bringing a deep understanding of customer behavior and team coordination. Eager to drive results through creative, data-driven marketing solutions.
Asst. Store ManagerFull Time
- Job Details:Led and managed a diverse team of sales associates, fostering a positive and collaborative work environment to achieve common goals. Played a key role in exceeding sales targets through effective merchandising strategies, product knowledge training, and personalized customer service. Oversaw inventory processes, including receiving shipments, conducting regular stock checks, and implementing measures to minimize discrepancies and losses. Build strong customer relationships by ensuring a high level of service, resolving customer issues, and consistently delivering a positive shopping experience. Streamlined daily store operations, managing tasks such as staffing, scheduling, and compliance with company policies, contributing to the store's overall efficiency. Implemented training programs for staff, enhancing their product knowledge, sales techniques, and customer service skills, ultimately improving overall team performance. Developed effective problem-solving skills to address various challenges, including customer complaints, staffing issues, and operational hurdles, maintaining a store operation.
Customer Service AssistantFull Time
- Job Details:-Provided expert assistance to customers experiencing technical issues with network services. - effectively resolved customer concerns and inquiries during phone interactions, ensuring quick and efficient solutions to enhance overall customer satisfaction.
Education
College Diploma in Diploma in Computer Applications
Industrial Technical InstituteJan 2012 - Jan 2015 - 3 yr
High School - Thanaweya Amma
mostafa kamelJan 2012
Skills
- Customer Service Representatives
- Customer Support
- Sales Management
- Store Management
- Business Management
- Leadership
- Management skills
- Administration work
- Cash Management
- Time Management
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Digital Marketing Course
Creative Academy·2025Grow With Us
Alshaya Group·2023GWU Program
M. H. Alshaya Co·2023Management Skills
Alshaya Group·2022Communication and soft skills
Alshaya Group·2022Business Planning
Alshaya Group·2022English Course
Modli·2022Leadership
Alshaya Group·2021Customer Service
Raya co·2015