Waleed Abdelfattah Mohsena

Customer Care & Operations ManagerFreelance / Project

• Job Details:● Scrum Master & ERP & CRM & SaaS & Sales Force Manager. ● I have more skills such as problem-solving speed, team leadership, data analysis and business development, and I have more experience on work platforms such as Slack, Jira, Zoho Intercom, Zendesk, Dashboard, and application management.

Marketing Communications ManagerFull Time

• Job Details:● CRM & PR & ERP & SaaS & Agile. ● Manage sales team day-to-day operations Ability to implement a strategic business plan that expands the company’s customer base. ●Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs ● Set sales goals and compare performance to goals for achieving. ● Assess current team processes and procedures, identify opportunities for improvement, and implement them. ● Ability to deal with VIP customers and open new sales channels. ● Provide detailed and accurate sales forecasts. ● Sharing in hiring and transferring. ● Strong oral and written communication and language skills. ● Excellent leadership skills. ● Proficient in Microsoft Office and using, and implement CRM and sales tracking systems. ● strong analytical, Negotiating, persuasion, and Presentation skills. ● Experience in selling SAAS – ERP solutions.

PR & Sales, Reporter Management Financial, ControlerFull Time

• Job Details:Sales Management P2P * P2C Leader Make Price Lists Team Motivating Operations & Sales Managing Market Measures Stock Planing Order Taker Solving Problems