WA

Waleed Mamdouh Abo

Senior cloud Infrastructure consultant at E-finance

Giza, Giza, Egypt

Work Experience

E-finance

  • Senior cloud Infrastructure consultantFull Time

    Jan 2020 - Present -5 yrs, 5 months

    • Job Details:• Installation and administrate different large servers farm server like IBM, Cisco UCS, Nutanix, DELL, Power Max Storage, SAN Director across multiple Data Center locations. • Implement, support, troubleshoot and migrate virtualization environments like VMWare vSphere ESXI, VCenter, Clustering, HA Configuration, DRS, Distributed-Switch, VSAN) • Administrate, operate and manage VMware vCloud Director, VMware vCloud Director Availability, VMware NSX-T, AVI load balancer, VMware vRealize operation, vRealize log inside. • Create, manage, troubleshoot cloud customer tenants • Applying software upgrades for cloud platform components and compute physical • infrastructure. • Migrate and transition E-Finance customers from legacy systems to cloud by Zerto and vCloud director availability. • Engage in periodic services disaster recovery drills through multiple tools like Zerto, vCloud director availability to ensure that all applications are up-to-date. • Deploy Windows/Linux operating systems to either hardware or virtual servers • Maintain physical servers’ hardware components and their firmware • Lead and manage system hardening initiatives to strengthen the security of the organization's IT infrastructure. • Ensure systems Active Directory, Office365, Microsoft azure, VMware Esxi are compliant with established security hardening standards and regulatory requirements. • Provide expert guidance on security hardening techniques and vulnerability management to other team members and stakeholders. • Stay informed on the latest security threats, vulnerabilities, and industry trends to continuously improve security practices. • Develop technical and end user documentation related to systems and contact Center solutions to provide a reliable reference for other team members. • Provide L3 support for operations teams. • Managing & Administering Go anywhere file share across 7 different companies • Installing and Configuring Hyper-V, Failover Cluster. • Managing and Administrating Active Directory DNS, DHCP, Group Policy (GPO) with different management solutions like SCCM, SCOM, SCVMM. • Install and configuring Citrix (VDI & VDA) on Efinance & Efinance subsidiaries. • Deploying and Administering Microsoft SQL Server in (Standalone, Clustered) • Designing, implementing, and maintaining security controls with an Azure/M365 environment like DLP, Azure information Protection, Key sensitive, SSO, SafeLink’s, Safe attachment, Antispam Policy, Anti malware policy, Anti spoofing policy • Set up and configure Microsoft 365 applications and services, including Azure AD Sync, Exchange, SharePoint, OneDrive, Teams, and Intune, according to company policies and security standards • Manage data migration processes, ensuring seamless transition of user data, email accounts, and documents to Microsoft 365 • Ensure the environment security posture aligns to documented security procedures, guidelines, training material and best practices or architectural principles • Proactively remediating identified vulnerabilities by using a variety of security tools • Maintenance & management of the Critical Windows based Server Environment • Administrate and configurating ITSM BMC from infrastructure perspective • Administrate, operate and manage the following component (VCD, VCDA, VMware NSX-T, VMware VSAN, VMware vRealize products (VRLI, VRO & VROPs - SCCM– SCOM- SQL Server- Hyper-V – VMware vSphere – Exchange - Microsoft servers (AD, DC, DNS, DHCP) – PowerShell – Office 365 –Citrix Xen App & Desktop, Zerto)
  • Senior Infrastructure EngineerFull Time

    Jan 2019 - Jan 2020 -1 yr

    Egypt , Giza

    • Job Details:• Installation and administration for a large server farm (IBM, UCS, DELL) Multi Site Data Center. • Implement, support, troubleshoot and migrate server virtualization environments on VMWare vSphere (ESXI, V. Center, Clustering, HA Configuration, DRS, Distributed-Switch, VMware Converter, etc) • Deploy Windows/Linux operating systems to either hardware or virtual servers • Maintain physical servers’ hardware components and their firmware • Participate in the design and implementation of new or changing systems based on corporate requirements. • Develop technical and end user documentation related to systems and contact center solutions to provide a reliable reference for other team members. • Provide L3 support for operations teams. • Engage in periodic services disaster recovery drills to ensure that all applications are up-to-date. • Installing and Configuring Hyper-V, Failover Cluster. • Managing and Administrating Active Directory DNS, DHCP, Group Policy (GPO) with different management solutions like SCCM, SCOM, SCVMM. • Install and configuring Citrix Xen App (VDI) latest version 1909 on multiple companies & banks • Deploying and Administering Microsoft SQL Server in (Standalone, Clustered) • Administrate and configurating Office 365 & Microsoft Windows Azure & Exchange Online • Maintenance & management of the Critical Windows based Server Environment • Administrate and configurating ITSM BMC • Over all Working on SCCM – SCSM– SCOM- DPM- SQL Server - Hyper-V – VMware vSphere - Exchange - Microsoft servers (DC, DNS, DHCP) – PowerShell– Office 365 –Citrix Xen App & Desktop
  • Infrastructure EngineerFull Time

    Sep 2017 - Jan 2020 -2 yrs, 4 months

    Egypt , Giza

    • Job Details:• Installation and administration for a large server farm (IBM, UCS, DELL) Multi Site Data Center, with different Applications (Active Directory, Exchange Server, DNS, SQL Server), and different Web App Servers (WebLogic, Glassfish, and IIS). • Installing and Configuring VMware Infrastructure including (ESXI, VCenter, Clustering, HA Configuration, DRS, Distributed-Switch, VMware Converter) • Install and configuring Citrix Xen App (VDI) • Installing and Configuring Linux operating system like Red-hat, CentOS. • Installing and Configuring Hyper-V, Failover Cluster. • Installing, Configuring and Troubleshooting a WebLogic 12c Cluster and Oracle HTTP Server (OHS) for Load balancing. • Managing and Administrating Active Directory DNS, DHCP, Group Policy (GPO) with different management solutions like SCCM, SCOM, SCVMM. • Deploying and Administering Microsoft SQL Server in (Standalone, Clustered) • Manage Sophos Antivirus Server • Support for more than 500 servers with Remote access • Installing and configurating Exchange server 2016 & Office 365 • Troubleshooting technical problems and implementing solutions • Maintenance & management of the Critical Windows based Server Environment • Producing and presenting reports to IT Team Leader • Over all Working On SCCM – SCSM– Nexthink – SCOM- DPM- SQL Server- Hyper-V – VMware vSphere - Exchange - Microsoft servers (DC, DNS, DHCP) – PowerShell – Office 365 –Citrix Xen App & Desktop)
  • IT Remote Site SupportFull Time

    Etisalat Misr

    Jan 2015 - Jan 2017 -2 yrs

    Egypt , Giza

    • Job Details:• Installation and maintenance of all systems within a client’s environment • Manage Antivirus Kaspersky Server, Push antivirus Client's maintaining up to date Antivirus levels on all machines • Troubleshooting technical problems and implementing solutions • Configuring and managing SQL backup & restore procedures • Arrange for the visits with the team in case an issue has been occurred • Maintaining a wide range of computer hardware and software programmers • Serve as the first point of contact for seeking technical assistance over the phone or email • Support More Than 500 site (Etisalat retail store – Mini Franchise – Technical Offices) • Maintenance & management of the Critical Windows based Server Environment • Support 135 servers (on each store) with Remote Access and Dame Ware Programs. • Managing user and computer on active directory • Supporting Desktop Applications • Purchasing of IT Equipment and software within agreed budgets • Producing and presenting reports to IT Supervisor
  • Education

    • Bachelor's Degree in Management Information Systems

      Madina Academy

      Jan 2013 

    Skills

    • Microsoft Azure
    • vmware esxi
    • Citrix
    • Microsoft Exchange
    • Red Hat
    • Cloud Technology
    • Automation
    • Hardware Installation
    • Hyper-V
    • Microsoft SQL Server
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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