Waleed Amin Hammad

IT ManagerFull Time

• Job Details:- Manage & Maintain a full technical understanding the companies' internal network, telecomm, Internet, Intranet, PC, Server, Database and major application infrastructure to ensure optimum performance is maintained at all times. - Manage the Production Services Team to deliver data management services and assure the quality and integrity of data by ensuring that the department remains organized and is run effectively and efficiently. - Ensure that Team planning is performed at regular intervals and fully represented in departmental plans. Ensure that Team operations are represented in business as usual and project work to connect and align work to the Business needs. - Aligned with agreed business practice, industry standards and CIL's Business standards provide and ensure full controls are in place. - Acquire, maintain and maximize relationships with all Business Departments and functions to ensure that full service is realized and opportunities to progress in an efficient and effective manner are optimized. - Identify, produce, manage and control a full and comprehensive representation of reports to ensure that performance is measured and reported - Evaluate and recommend cost effective IT solutions to support the business needs of the company - Manage external suppliers, maintenance and support contracts for IT infrastructure. - Management of the recruitment, training and develop of staff - Develop and maintain a disaster recovery plan.

Support EngineerFull Time

• Job Details:To manage Service Requests dealing with issues related to using product features and functionality. Use automated technology and instrumentation to diagnose, document, and resolve customer issues. - Support content management of Oracle DB ( XML, TXT) - Performance Tuning - Backup and Recovery - Internals DB Errors (Ora-600, Ora-7445) - Utilities ( Export, Import, Partitioning, etc) Job Responsibilities: - Coaching local team members’ competency involved areas. - Coaching colleagues the usage of oracle support tools. - Reports to Competency Manager - Works with Configuration & Defect Engineers - Contributing to Knowledge Repository. - Servicing customers all over the world. - Member of multi-Cultural team.

Lead Database AdministratorFull Time

• Job Details:Job Description: Responsible for the accuracy, correctness, integrity, security, maintenance and administration of the organization’s development and testing computerized database(s), providing support to some or all departments. Responsible for technically supporting multiple databases that run company business applications which are accessed by testing and development departments Job Responsibilities: - Leading the Database administration team. - Supporting and Managing End of day process. - Devising/planning, maintains production/development and test RDBMS environments - Ensure that the database(s) is updated accurately and regularly; - Identifying and resolving users'/ testers' and developers' databases problems; - Developing and implementing maintenance procedures; - Planning and coordinating testing and development database security measures;