Waleed Elhawary

Maintenance Technician

• Job Details:Assist the customer first to satisfy him and solve his problem as much as possible without any loss or anger to the customer before leaving the place. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Ensuring high levels of customer’s satisfaction through excellent service. Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability. Complete store administration and ensure compliance with policies and procedures. Powerful leading skills and business orientation.

Sales Team Leader

• Job Details:Assist the customer first to satisfy him and solve his problem as much as possible without any loss or anger to the customer before leaving the place. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Ensuring high levels of customer’s satisfaction through excellent service. Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability. Meet sales goals by training, motivating, mentoring and providing feedback to maintenance staff. Complete store administration and ensure compliance with policies and procedures.

Senior

• Job Details:Opens customer accounts by recording account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.