
Waleed Saad ElSherif
Independent at PromiseToPay
New Cairo, Cairo, EgyptWork Experience
IndependentFull Time
PromiseToPay
Dec 2012 - Present -12 yrs, 6 months
Egypt , Cairo
- Job Details:Dec 2012 till present – Independent. International Trade. • Handling all correspondences with foreign importers. • Preparing quotations to our existing and expected markets. • Coordinating with shipping / Customs companies for related issues. • Closely responsible for all banks export cycle and transactions. • Opening new markets through Egyptian commercial offices in Embassies. Real Estate. • Achieving sales more than 60 Million EGP for SODIC assigned projects inventory. • Handling sales , marketing and brokerage for other assigned projects and properties in different sectors e.g. ( residential , Commercial , Offices & Etc . ).
Head of Operation & CollectionFull Time
Aug 2010 - Oct 2012 -2 yrs, 2 months
Egypt , Giza
- Job Details:• Ownership & management of Cards Operation, Customer Service, Collection, and Credit assist (Consumer & Corporate). • New accounts verifications, TV process, investigations, cards re-instating and BG releases. • Enhancing reduction in cards over dues/recoveries (Consumer, Corporate) and ensuring collection / recovery performance through leading and supervising collection team, Vendors and Collection agencies. • An Operational interface on behalf of the Corporate Card Collection business. • Resolution of service and technical breakdowns within Collections. • Managed Operational risk & Compliance requests. • Managed business risks i.e. Fraud, AMEX investigators. • Project Manager for CREDIT BUREAU launching /CA bank payments acceptance. • Train the trainers for POWER CARD solution.
CEO AWARD FOR OUTSTANDING PERFORMANCEInternship
Jan 2010 - Jan 2012 -2 yrs
Egypt , Giza
- Job Details:CEO AWARD FOR OUTSTANDING PERFORMANCE.
Area Collection OfficerFull Time
Oct 2008 - Jul 2010 -1 yr, 9 months
Egypt , Giza
- Job Details:Key Elements: • Supervising the collection agencies and law firms handling AMEX accounts. • Handling all AMEX delinquencies (The major focus for ACC’s should be from the time the card is cancelled at 90 Days (Charge and Revolve) through to Write Off ).
Collection Operational OfficerFull Time
Dubai Islamic Bank
Jun 2007 - Sep 2008 -1 yr, 3 months
United Arab Emirates , Dubai
- Job Details:Collection telecalling and operations for all the overdues accounts.
Operation Specialist.Full Time
United Bank of Egypt.
May 2003 - Jun 2006 -3 yrs, 1 month
Egypt
- Job Details: “operation, customer service, Diners Cards, Cheques Clearing, Remittances (SWIFT) and supervising Branches Operation.
Education
Business Administration in Business Administration
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 1995 - Jan 1999 - 4 yr
High School - Thanaweya Amma
Canal Language SchoolJan 1995
Achievements
CEO AWARD FOR OUTSTANDING PERFORMANCE IN AMERICAN EXPRESS 2009 Q3.
Skills
Languages
Arabic
FluentEnglish
FluentFrench
BeginnerGerman
Beginner
Training & Certifications
Train the trainer
American Express·2011Customer Service Management
AMERICAN CHAMBER OF COMMERCE IN EGYPT·2010American Express CEO Award for Outstanding Performance & Good Ideas for the Fourth Quarter – Q4/2009.
American Express CEO Award for Outstanding Performance & Good Ideas for the Fourth Quarter – Q4/2009.·2009Strategic Leadership Competencies
AMERICAN CHAMBER OF COMMERCE IN EGYPT·2009