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Waleed Saad ElSherif

Independent at PromiseToPay

New Cairo, Cairo, Egypt

Work Experience

  • IndependentFull Time

    PromiseToPay

    Dec 2012 - Present -12 yrs, 6 months

    Egypt , Cairo

    • Job Details:Dec 2012 till present – Independent. International Trade. • Handling all correspondences with foreign importers. • Preparing quotations to our existing and expected markets. • Coordinating with shipping / Customs companies for related issues. • Closely responsible for all banks export cycle and transactions. • Opening new markets through Egyptian commercial offices in Embassies. Real Estate. • Achieving sales more than 60 Million EGP for SODIC assigned projects inventory. • Handling sales , marketing and brokerage for other assigned projects and properties in different sectors e.g. ( residential , Commercial , Offices & Etc . ).
  • Express AS

    • Head of Operation & CollectionFull Time

      Aug 2010 - Oct 2012 -2 yrs, 2 months

      Egypt , Giza

      • Job Details:• Ownership & management of Cards Operation, Customer Service, Collection, and Credit assist (Consumer & Corporate). • New accounts verifications, TV process, investigations, cards re-instating and BG releases. • Enhancing reduction in cards over dues/recoveries (Consumer, Corporate) and ensuring collection / recovery performance through leading and supervising collection team, Vendors and Collection agencies. • An Operational interface on behalf of the Corporate Card Collection business. • Resolution of service and technical breakdowns within Collections. • Managed Operational risk & Compliance requests. • Managed business risks i.e. Fraud, AMEX investigators. • Project Manager for CREDIT BUREAU launching /CA bank payments acceptance. • Train the trainers for POWER CARD solution.
    • CEO AWARD FOR OUTSTANDING PERFORMANCEInternship

      Jan 2010 - Jan 2012 -2 yrs

      Egypt , Giza

      • Job Details:CEO AWARD FOR OUTSTANDING PERFORMANCE.
    • Area Collection OfficerFull Time

      Oct 2008 - Jul 2010 -1 yr, 9 months

      Egypt , Giza

      • Job Details:Key Elements: • Supervising the collection agencies and law firms handling AMEX accounts. • Handling all AMEX delinquencies (The major focus for ACC’s should be from the time the card is cancelled at 90 Days (Charge and Revolve) through to Write Off ).
  • Collection Operational OfficerFull Time

    Dubai Islamic Bank

    Jun 2007 - Sep 2008 -1 yr, 3 months

    United Arab Emirates , Dubai

    • Job Details:Collection telecalling and operations for all the overdues accounts.
  • Operation Specialist.Full Time

    United Bank of Egypt.

    May 2003 - Jun 2006 -3 yrs, 1 month

    Egypt

    • Job Details: “operation, customer service, Diners Cards, Cheques Clearing, Remittances (SWIFT) and supervising Branches Operation.
  • Education

    • Business Administration in Business Administration

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 1995 - Jan 1999 - 4 yr

    • High School - Thanaweya Amma

      Canal Language School

      Jan 1995 

    Achievements

    CEO AWARD FOR OUTSTANDING PERFORMANCE IN AMERICAN EXPRESS 2009 Q3.

    Skills

    • Banking
    • Real Estate

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Beginner
    • German

      Beginner

    Training & Certifications

    • Train the trainer

      American Express·2011
    • Customer Service Management

      AMERICAN CHAMBER OF COMMERCE IN EGYPT·2010
    • American Express CEO Award for Outstanding Performance & Good Ideas for the Fourth Quarter – Q4/2009.

      American Express CEO Award for Outstanding Performance & Good Ideas for the Fourth Quarter – Q4/2009.·2009
    • Strategic Leadership Competencies

      AMERICAN CHAMBER OF COMMERCE IN EGYPT·2009
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