Waleed Aly Saloma

Brand Operations ManagerFull Time

• Job Details:International Malaysian Coffee Shop & Bunz Brand Managing 105 stores all over KSA which are located at 15 cities plus sub franchise markets in Kuwait and Bahrain Oversees operational system, processes, and infrastructure while looking for opportunities of improvement or revision Established and implemented roasting plant which impacted positively for increasing profitability , reduced beverage cost and improved customer satisfactions Enhanced and improved food menu and quality which improved food sales by 8% and reduce food cost by 3.5 % Established brand audit department which improved brand performance and productivity Defining, implementing and revising operational policies and guidelines for the organization to reduce COGS , variance and loss Restructured the brand which reduced staff cost by 4 % while increase team efficiency and productivity Develop online sales strategies and technique which improved aggregators sales by 15 %

Director of OperationsFull Time

• Job Details:Managed Below Functions: Operations , Factory & Production , Supply Chain , Logistics , Maintenance and Quality Control Collaborate with executive-level management in the development of performance goals and long-term operational plans Liaising with departmental heads to develop financial plans and ensure company-wide compliance Analyze current operational processes and performance, recommending solutions for improvement when necessary Established cloud stores in different regions and launched E commerce business which improved the sales during covid by 29% LFL

Operations ManagerFull Time

• Job Details:The brand awarded for seven consecutive years Service Hero Award as best coffee shop brand in Kuwait Market and two times as second best retail brand. Opened Caribou Coffee Turkey market. Opened more than 65 stores in Kuwait , UAE and Turkey markets. Develop and implement procedures for minimizing the loss and theft. Monitor monthly audit and variance results to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures and reduce. Reduce inventory variance 2%. First coffee shop brand in the Middle east started delivery as another source of income which reflected to increase sales by 20%. Created and launched new beverage drinks specifically for middle east region which improved beverage sales. Enhance and improved food menu which impact on overall brand food sales positively ( some of the stores food sales were 60% from total sales )