Waleed Moustafa Abdultawab Ahmed

Branch ManagerFull Time

• Job Details:I am acting as online branch manager and an Education Advisor at “ At-Edus company “ for education consulting where located in Turkey our main job is helping students to study at Turkish university and provide all necessary information about these universities this due to we are an exclusive agent for more than 25 universities.

English Customer Service Agent (Email ,Chat& outbound )Full Time

• Job Details: Resolve product or service problems by clarifying the customer's complaint (Email, Chat & outbound ).  Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.  Refer unresolved customer grievances to designated departments for further investigation.

Education Department &Customer Service ManagerFull Time

• Job Details: Responsible for everything related to the Education Department.  Make contracts with universities and get exclusive discounts.  Training for new members.  Handling all customers inquiries.  Solving customers problems.  Providing customers with all information about studying in Turkey.