Waleed Samir Abdelsalam

Retail Director

• Job Details:Oversee operations for a network of 100+ retail locations, ensuring brand consistency, compliance, and operational excellence. Develop and implement large-scale sales strategies, achieving a 12% sales increase across the region within 6 months. Lead and mentor a regional management team, fostering a collaborative environment focused on achieving KPIs and enhancing customer experience. Optimize inventory control processes, reducing shrinkage by 7% and improving stock levels across multiple locations. Design and execute staff training programs, improving performance and operational standards across all stores.

Director of Retail Operations

• Job Details:Managed 36 retail outlets at Expo 2020 Dubai, setting standards for impeccable customer service and operational efficiency. Increased sales by 32% through strategic product additions based on customer feedback and expanded retail outlets. Designed and implemented a comprehensive training plan for all staff, improving performance and customer satisfaction.

Retail Operations Manager

• Job Details:Directed operations for stores across the UAE, achieving sales targets and reducing costs by 11% in the first year. Developed and executed business plans to maximize profitability and minimize operational expenses. Hired and mentored high-performing store managers, driving sales growth and improving staff performance.