Waled Ahmed Abbas

Hyundai

New Cairo, Cairo, Egypt

The Address Holding & The Address Investment

May 2024 - Present -1 yr

Egypt

Job Details:Onboarding and offboarding. Managing the entire employee lifecycle, from hiring to exit processes. Payroll and benefits administration. Handling compensation and benefits for professionals, ensuring accurate and timely payroll processing. Data management. Maintaining records and data accuracy, as well as protecting sensitive information compliance and legal. Making sure HR processes comply with labor laws, regulations, and company policies. Workforce planning. Assisting with an organization’s overall HR strategy, including workforce planning, succession, and recruitment.

First Abu Dhabi Bank - FAB

Aug 2018 - Apr 2024 -5 yrs, 8 months

Job Details:Manage car dealers and showrooms through maintaining effective business relationship management to promote and enhance FAB fleet finance. Ensure effective sales achievements through sourcing high quality deals from showrooms and various channels. Tracks related channels on a daily basis for quality sourcing and healthy portfolio. Completing loan application and forms and submitting to loan committees for approval. Ensure that all documents and deals submitted to credit unit are accurate and attested with original seen to avoid any fraud incident. Maintain TAT in terms of acquiring approvals, handling enquiries and coordinate with credit center to achieve sales goals efficiently. Maximize customers’ satisfaction through monitoring services standards and effective relationship management. Closely monitor FAB competitor and similar products in the market and give recommendation for further procedural/policy changes. Fully comply with policy guidelines & code of conduct. Manage promotional activity and road shows assigned by marketing team and maintain regular updates for further enhancements.

Unipart for Trading Co.

Jun 2015 - Dec 2018 -3 yrs, 6 months

Egypt

Job Details:Designing and implementing business plans and strategies to promote the attainment of goals. Developing business management goals and objectives that tend to growth and prosperity. Build, develop and maintain highly professionalized long-lasting relationships with clients/suppliers for potential needs and business opportunities. Manage all aspect of business operation and ensure excellent service. Assess overall company performance against objectives. Ensure excellent customer service through the sales process. Represent the company in events, conferences.

Banque du Caire

Jan 2010 - Dec 2014 -4 yrs, 11 months

Egypt

Job Details:Deal with individual retail customers and advise the various banking and financial products and services offered by the bank. Assessing customer needs and providing information in relation to the product performance, features and pricing. Analyze & review the market requirement/response/opportunities and communicating the same to higher management for coming up of new applications. Conducted competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics. Design & implement marketing activities for enhancing brand awareness and visibility resulting in increasing sales. Carrying out marketing activities and creating opportunities for acquiring new business development of corporate relationships with the car dealers brokers and rent a car companies in the region resulting in converting of prospective customer into existing. Excellent planning & ensuring effectiveness sales plan rollout for achieving higher market share metrics. Coordinating with the branches to provide best after sales services to existing customer with loan rescheduling & settlement etc. Maintain and develop cross-selling transaction through cultivation of account relationships. Maintain personal contacts with individuals through business calls and cross selling. Compile and analyze customer need, prepare loan applications (new, renewal, or modification).