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Walaa Abdelfatah Ali

Assistant Training Manager & Assistant Deputy Manager

Obour City, Cairo, Egypt

Work Experience

  • Training CoordinatorFull Time

    iHUB - Ain Shams Uni.

    Apr 2019 - Jun 2019 -2 months

    Egypt , Cairo

    • Job Details:*Prepare the training & workshops agenda. *Set objectives and scope for courses & workshops. *Handle new requests & assignments. *Contact -directly or via phone calls-with trainees & handle their queries and complaints. *Liaise with both trainers and trainees and tracking daily training processes. *Design and conduct post-training assessment to measure training effectiveness. *Maintain trainees training records (Database, Attending, Evaluation & certificates). *Handle all logistics for training activities including venues and equipment. *Report to Training Unit Head; contribute to achieving quarterly and Annual unit objectives.
  • Office ManagerFull Time

    Protrade

    Jan 2014 - Jun 2014 -5 months

    Egypt , Cairo

    • Job Details:*Assigning and controlling secretarial functions. *Prepare financial spreadsheet reports and presentations. *Maintaining the office budget and keeping track of all expenses. *Ensure an adequate supply of stationery and equipment in the office. *Prepare meeting planners and take notes. *Prepare office correspondence (Emails – Couriers). *Prepare travel arrangements & accommodation. *Handle public relations activities, customer complaints and inquiries. *Follow-up various business aspects with banks, governments.... Etc. *Design and maintain the filing system and keep it up to date. *Maintaining the office equipment and scheduling repairs whenever necessary. *Manage some HR functions, like recruitment & training tasks. *Ensure that personnel files are up-to-date and secure and are transferred as per their growth in the organization.
  • Senior Training CoordinatorFull Time

    ASE-Aero Services Group - ASE Egypt

    Aug 2010 - Oct 2013 -3 yrs, 2 months

    Egypt , Cairo

    • Job Details:*Prepare & update the annual training plan and schedules after analyzing the training needs assessments (TNA). *Prepare the department budget in coordination with the training manager and finance department. *Ensure the availability of needed resources and materials before the training process. *Assist in preparation of materials, handouts, flowcharts and presentations. *Design & execute the monthly calendar and contact all units & departments to coordinate the training/refresher courses. *Update / maintain training records for all staff, also follow-up with departments updating their training records copies. *Analyze training feedback & questionnaires and raise reports to managers. *Follow-up the employees on job training (OJT) report. *Contact & negotiate with the external service providers to coordinate needed training courses. *Coordinate training procedures abroad (the course registration, payments, visa requirements & applications, travel tickets and hotel accommodations). *Coordinate all administration tasks & day-to-day management for training activities with department colleagues, and other departments. *Maintain a department-filing system up to date.
  • Assistant Training Manager & Deputy Director AssistantFull Time

    TUV Rheinland Egypt Ltd.

    Oct 2008 - Jul 2010 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:*Prepare & distribute annual plans to the Tutors in Egypt, the Academy in Germany and the Clients. *Handle all Pre-training arrangements such as course registration, pre-course forms, payments, exams & certificates. *Prepare the training manuals & materials. *Handle course location arrangements [company premises, client premises or hotels]. *Update & maintain the training filing system. *Translate course outlines, materials & exams from English to Arabic & Vice Versa. *Prepare annual reports & analysis for managers & IRCA (International Register of Certified Auditors). *Coordinate between the company and IMC (Industrial Modernization Center) & ITC (Industrial Training Council) to arrange annual registration, updated contact information, follow-up invoices...etc. *Handle different administrative tasks for the Deputy Manager *Organize & coordinate internal and external meetings, appointments. *Prepare office correspondence (Emails, Faxes, Couriers ..) *Coordinate & schedule travel arrangements (Visa, flights/hotel booking).
  • Education

    • Bsc in Accounting

      Cairo University (CU)

      Jan 2001 - Jan 2005 - 4 yr

    • High School - Thanaweya Amma

      الحوياتي الثانوية بنات

      Jan 2000 

    Skills

    • Microsoft Office
    • Training
    • Customer Services
    • Administration
    • Office management
    • Time Management
    • organization
    • Feed back collection
    • Team Player
    • Planning

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Pre-MBA in HR

      Master Business Academy Egypt.·2012
    • Pre-MBA in Human Resourses

      Master Business Academy Egypt ·2012
    • Basic Orientations of Ground Handling

      ASE-Aero Services Egypt·2010
    • IRCA QMS ISO 9001:2008 Auditor/Lead Auditor Course

      TUV Rheinland Egypt Ltd.·2010
    • General English Conversation Course

      Cambridge·2009
    • ICDL

      Ministry of Communication & Information Technology·2009
    • World Class Customer Service

      Dale Carnegie Training Center·2008
    • 8 levels in Business English

      Berlitz Egypt·2007
    • Effective Communications and Human Relations skills Seminar

      Dale Carnegie Training Center·2007
    • Basic Business Skills Acquisition (BBSA)

      Future Generation Foundation·2005
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