
Walaa Abdelfatah Ali
Assistant Training Manager & Assistant Deputy Manager
Obour City, Cairo, EgyptWork Experience
Training CoordinatorFull Time
iHUB - Ain Shams Uni.
Apr 2019 - Jun 2019 -2 months
Egypt , Cairo
- Job Details:*Prepare the training & workshops agenda. *Set objectives and scope for courses & workshops. *Handle new requests & assignments. *Contact -directly or via phone calls-with trainees & handle their queries and complaints. *Liaise with both trainers and trainees and tracking daily training processes. *Design and conduct post-training assessment to measure training effectiveness. *Maintain trainees training records (Database, Attending, Evaluation & certificates). *Handle all logistics for training activities including venues and equipment. *Report to Training Unit Head; contribute to achieving quarterly and Annual unit objectives.
Office ManagerFull Time
Protrade
Jan 2014 - Jun 2014 -5 months
Egypt , Cairo
- Job Details:*Assigning and controlling secretarial functions. *Prepare financial spreadsheet reports and presentations. *Maintaining the office budget and keeping track of all expenses. *Ensure an adequate supply of stationery and equipment in the office. *Prepare meeting planners and take notes. *Prepare office correspondence (Emails – Couriers). *Prepare travel arrangements & accommodation. *Handle public relations activities, customer complaints and inquiries. *Follow-up various business aspects with banks, governments.... Etc. *Design and maintain the filing system and keep it up to date. *Maintaining the office equipment and scheduling repairs whenever necessary. *Manage some HR functions, like recruitment & training tasks. *Ensure that personnel files are up-to-date and secure and are transferred as per their growth in the organization.
Senior Training CoordinatorFull Time
ASE-Aero Services Group - ASE Egypt
Aug 2010 - Oct 2013 -3 yrs, 2 months
Egypt , Cairo
- Job Details:*Prepare & update the annual training plan and schedules after analyzing the training needs assessments (TNA). *Prepare the department budget in coordination with the training manager and finance department. *Ensure the availability of needed resources and materials before the training process. *Assist in preparation of materials, handouts, flowcharts and presentations. *Design & execute the monthly calendar and contact all units & departments to coordinate the training/refresher courses. *Update / maintain training records for all staff, also follow-up with departments updating their training records copies. *Analyze training feedback & questionnaires and raise reports to managers. *Follow-up the employees on job training (OJT) report. *Contact & negotiate with the external service providers to coordinate needed training courses. *Coordinate training procedures abroad (the course registration, payments, visa requirements & applications, travel tickets and hotel accommodations). *Coordinate all administration tasks & day-to-day management for training activities with department colleagues, and other departments. *Maintain a department-filing system up to date.
Assistant Training Manager & Deputy Director AssistantFull Time
TUV Rheinland Egypt Ltd.
Oct 2008 - Jul 2010 -1 yr, 9 months
Egypt , Cairo
- Job Details:*Prepare & distribute annual plans to the Tutors in Egypt, the Academy in Germany and the Clients. *Handle all Pre-training arrangements such as course registration, pre-course forms, payments, exams & certificates. *Prepare the training manuals & materials. *Handle course location arrangements [company premises, client premises or hotels]. *Update & maintain the training filing system. *Translate course outlines, materials & exams from English to Arabic & Vice Versa. *Prepare annual reports & analysis for managers & IRCA (International Register of Certified Auditors). *Coordinate between the company and IMC (Industrial Modernization Center) & ITC (Industrial Training Council) to arrange annual registration, updated contact information, follow-up invoices...etc. *Handle different administrative tasks for the Deputy Manager *Organize & coordinate internal and external meetings, appointments. *Prepare office correspondence (Emails, Faxes, Couriers ..) *Coordinate & schedule travel arrangements (Visa, flights/hotel booking).
Education
Bsc in Accounting
Cairo University (CU)Jan 2001 - Jan 2005 - 4 yr
High School - Thanaweya Amma
الحوياتي الثانوية بناتJan 2000
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Pre-MBA in HR
Master Business Academy Egypt.·2012Pre-MBA in Human Resourses
Master Business Academy Egypt ·2012Basic Orientations of Ground Handling
ASE-Aero Services Egypt·2010IRCA QMS ISO 9001:2008 Auditor/Lead Auditor Course
TUV Rheinland Egypt Ltd.·2010General English Conversation Course
Cambridge·2009ICDL
Ministry of Communication & Information Technology·2009World Class Customer Service
Dale Carnegie Training Center·20088 levels in Business English
Berlitz Egypt·2007Effective Communications and Human Relations skills Seminar
Dale Carnegie Training Center·2007Basic Business Skills Acquisition (BBSA)
Future Generation Foundation·2005