WZ

Walaa hashim Zakrya

CEO personal assistant at Universe for International Trading. Cairo

Faisal, Giza, Egypt

Work Experience

  • CEO personal assistantFull Time

    Universe for International Trading. Cairo

    Jan 2015 - Present -10 yrs, 5 months

    • Job Details:• Manage and maintain executives' schedules. • Prepare invoices, reports, letters, financial statements and other documents, using word processing, spreadsheet, or presentation software. • Answer phone calls and direct calls to appropriate parties or take messages. • Process payroll information. • Attend meetings to record minutes. • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. • Greet visitors and determine whether they should be given access to specific individuals. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • File and retrieve corporate documents, records, and reports. • Make travel arrangements for executives. • Prepare responses to correspondence containing routine inquiries. • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. • Coordinate and direct office services, such as records, personnel issues, and housekeeping, to aid executives. • Interpret administrative and operating policies and procedures for employees. • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. • Use computers for various applications, such as database management or word processing. • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. • Create, maintain, and enter information into databases. • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. • Schedule and confirm appointments for clients, customers, or supervisors. • Locate and attach appropriate files to incoming correspondence requiring replies. • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. • Coordinate conferences, meetings, or special events, such as lunche. • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. • Arrange conference, meeting, or travel reservations for office personnel. • Supervise other clerical staff and provide training and orientation to new staff.
  • Executive SecretaryFull Time

    Contest Soil Analysis Company

    Jan 2013 - Dec 2014 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:• Manage and maintain executives' schedules. • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Answer phone calls and direct calls to appropriate parties or take messages. • Process payroll information. • Attend meetings to record minutes. • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. • Compile, transcribe, and distribute minutes of meetings. • Greet visitors and determine whether they should be given access to specific individuals. • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • File and retrieve corporate documents, records, and reports. • Set up and oversee administrative policies and procedures for offices or organizations. • Make travel arrangements for executives. • Open, sort, and distribute incoming correspondence, including faxes and email. • Prepare responses to correspondence containing routine inquiries. • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. • Coordinate and direct office services, such as records, personnel issues, and housekeeping, to aid executives. • Provide clerical support to other departments. • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. • Interpret administrative and operating policies and procedures for employees. • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
  • Customer serviceFull Time

    El Shorouq Brokerage Company

    Mar 2008 - Oct 2012 -4 yrs, 7 months

    Egypt

    • Job Details:• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Receive payment and record receipts for services. • Transmit information or documents to customers, using computer, mail, or facsimile machine. • Hear and resolve complaints from customers or the public. • Schedule appointments and maintain and update appointment calendars. • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. • File and maintain records. • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. • Collect, sort, distribute, or prepare mail, messages, or courier deliveries. • Analyze data to determine answers to questions from customers or members of the public. • Keep a current record of staff members' whereabouts and availability. • Process and prepare memos, correspondence, travel vouchers, or other documents. • Take orders for merchandise or materials and send them to the proper departments to be filled. • Enroll individuals to participate in programs and notify them of their acceptance. • Calculate and quote rates for tours, stocks, insurance policies, or other products or services. • Schedule space or equipment for special programs and prepare lists of participants.
  • Skills

    • Time Management
    • Communication
    • creating and mainting databases

    Languages

    • Arabic

      Fluent
    • English

      Beginner
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