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Walaa Raafat

Customer Service Manager at Ruya Club & Residence

Faisal, Giza, Egypt

Work Experience

  • Customer Service ManagerFull Time

    Ruya Club & Residence

    May 2014 - Present -11 yrs, 1 month

    • Customer Service Supervisor & Assistant for Club ManagerFull Time

      Ruya Club & Residence

      May 2010 - Apr 2014 -3 yrs, 11 months

      • Assistant for ( Club Manager & Board Member)Full Time

        Ruya Club & Residence

        Apr 2008 - Apr 2010 -2 yrs

        • Administrative AssistantFull Time

          Spice Apple ( Shipping, Import & Export )

          Oct 2007 - Mar 2008 -5 months

            • Education

            • Bachelor's Degree in Mass Communication

              Cairo University, Faculty of Mass Communication

              Jan 2004 

            Skills

            • Customer Serive
            • Administration

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            • Spanish

              Beginner

            Training & Certifications

            •  Conversation Course with native speakers

              SYE center·2020

            • MIni MBA

              CEO·2019

            • British diploma of general English

              Harvest British college·2018
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