profile-img

Walaa osam mohamed

Executive assitant at Algammal Contracting

Maadi, Cairo, Egypt

Work Experience

  • Executive assitantFull Time

    Algammal Contracting

    Jan 2022 - Present -3 yrs, 5 months

    • Customer Service Team LeaderFull Time

      teleperformance

      Mar 2020 - Aug 2020 -5 months

      Egypt , Cairo

      • Job Details:lead team and learn us how to achieve the target , i have experience how to use CRM and telelopti apps , monitoring team , listen calls to learn us how to avoid mistakes as coaching process, how to update breaks , and aht , write formal mails

    • Ticketing Agent (flights Operations)Full Time

      altyyar

      Mar 2019 - Mar 2020 -1 yr

      Egypt , Cairo

      • Job Details:issue tickets and reissue

    • back officeFull Time

      etisalt emirates

      Feb 2018 - Feb 2019 -1 yr

        • Education

        • Bachelor's Degree in commerce

          Cairo University (CU)

          Jan 2010 

        Skills

        • adminstration
        • Data Analysis
        • Communication
        • Administration
        • Public Relations (PR)
        • Microsoft Office
        • Amadeus
        • e-marketing

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • public relation

          Egypt air·2019

        • Amadeus system

          Amadeus masr and Egypt air·2019

        • e marketing

          Cairo university·2013
        Share this Profile