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Walaa Essam

Supervisor at Family tours

Heliopolis, Cairo, Egypt

Work Experience

  • Talent Acquisition SupervisorFull Time

    Marriot Hotels

    Mar 2024 - Present -1 yr, 3 months

    Egypt , Cairo

    • Job Details:Manpower Planning ➢ interviewing and assessing prospective applicants and matching them with vacancies at client companies ➢ screening candidates and drawing up shortlists of candidates for clients to interview ➢ organizing interviews and selection events ➢ planning for the advertisement of vacancies ➢ helping applicants to prepare for interviews
  • SupervisorFull Time

    Family tours

    Apr 2015 - Present -10 yrs, 2 months

    Egypt , Cairo

    • Office AdminFull Time

      Global holidays

      Mar 2013 - Jun 2015 -2 yrs, 3 months

      Egypt , Cairo

      • Job Details:Answering incoming calls; taking messages and re-directing calls as required Dealing with email enquiries Taking minutes Diary management and arranging appointments, booking meeting rooms and conference facilities Data entry (sales figures, property listings etc.) General office management such as ordering stationary Organising travel and accommodation for staff and customers Arranging both internal and external events Possibly maintaining the company social media accounts Providing administration support to Sales Reps, Property Managers
    • Customer Service RepresentativeFull Time

      Raya

      Jan 2012 - Apr 2013 -1 yr, 3 months

      Egypt , Cairo

      • Job Details:Handle all customer needs by phone
    • Education

      • College Diploma in Human Resource Management

        American University in Cairo (AUC)

        Jan 2023 - Jan 2024 - 1 Year

      • College Diploma in HUMAN RESOURCE

        HPA

        Jan 2020 - Jan 2021 - 1 Year

      • Good in Accounting

        Ain Shams University (ASU)

        Jan 2013 

      Achievements

      developing and implementing effective recruitment strategies, streamlining interview processes, and utilizing data analytics to improve recruitment metrics

      Skills

      • Aviation
      • Customer Care
      • Call Center
      • Hard Worker
      • Human Resources (HR)
      • Administration
      • Can work under pressure
      • Performance Management

      Languages

      • English

        Advanced

      Training & Certifications

      • AVIATION

        GALILIO·2019
      • SABER

        SABER FOR AVIATION·2014
      • Amadues basic and advanced cours and human resource diploma

        HPA·2013
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