Walaa Attia

Sales ManagerFull Time

• Job Details:- Set and Monitor Team Sales Goals and ensure functional effectiveness of business. - Assess marketing potential of new and existing locations, considering statistics and expenditures. - Confer or consult with department heads to plan advertising strategies and to secure information on customer specifications. - Oversee regional and local sales managers and their staffs. - Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. - Prepare budgets and approve budget expenditures. -Review operational records and reports to project sales and determine profitability. - Assign work to employees.

E-commerce SpecialistFreelance / Project

• Job Details:- Develop, monitor, write and update product content contained on eCommerce websites/portals. - Develop subject matter expertise in assigned product categories and take ownership of daily business administration on assigned accounts. - Cultivate standards, systems and best practices for content creation, distribution, maintenance, and new product listings. - Work with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms. - Possess a comprehensive understanding of account-specific SEO best practices, pricing policies, media assets, inventory and/or pre-orders. - Multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail. - Possess a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices, and industry trends. - Use Spreadsheets or Excel (pivot tables, vlookups etc.) in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement. - Prepare reports and analyze conversion numbers.

Senior Healthcare ProfessionalFull Time

• Job Details:- Acted as The Back Office (outbound) Team Supervisor From 01/2016 to 02/2018Handles patient scheduling for outpatient and other ancillary department visits, determining appropriate visit type and urgency - Checks the database for available preferred schedules to meet patient’s first choice for dates and times. - Confirms future appointments as well as any changes to existing appointments over the phone and electronic requests. - Collects insurance and demographic information and updates the system as needed while the patient is still on the phone. - Ensures insurance eligibility and determines if patient requires financial counseling and proactively refers patient to a Financial Counselor. - Provides non-clinical instructions to patients as needed to help the patients manage expectations if any preparation is needed. - Works collaboratively with nursing and medical departments in coordinating schedules to ensure seamless and positive patient experience. - Responsible for delivering results for key performance indicators as established by the Manager, Scheduling/Director, Contact Center. - Other duties as assigned.