Wahid Mansour Abdou

Administrative OfficerFull Time

• Job Details: Translation and proof reading of documents (Manuals, Business Cards and Training Materials).  Printing photos, manuals, brochures, contracts, policies, guide lines, training materials and certificates.  Handling and control requests within tickets through manage engine system.  Support Etihad Airways staff for business documentation printing in different locations in worldwide.  Reviewing, auditions and correction staff business cards details in both languages.  Coordinate with printing press for business cards proofing and follow up Users requests.  Get confirmations from staff arrange for printing and dispatch for relevant staff.  Coordinate with ETIHAD AIRWAYS, JUMBO, RICOH and IBM Service Managers.  Achieve KPI for business cards printing as per defined SLA.  Daily tracking of requirements for reporting purposes.

Training Officer cum TranslatorFull Time

• Job Details:• Support FEWA’s staff to use SAP (ERP and CRM) to find solutions through SAP system. • Technical Support, troubleshoot, diagnose and resolve problems related to SAP (ERP and CRM). • Documents incidents, problems and conversations to create a log that can be referenced for training purposes. • Repair and recover from SAP (ERP and CRM) failures, Coordinate with impacted constituencies. • Translation and proof reading of Authority documents (SAP Manual and Process, Official letters and Contracts). • Handling confidential documents and translating from Arabic to English and from English to Arabic. • Assist IT team of SAP documents and Supporting of SAP training sessions. • Translate SAP end user manual and SAP standard Manual for FEWA’s staff.

HR and Training Specialist – ContractFull Time

• Job Details:• Documenting and developing HR policies, HR standard operating procedure and HR process manual. • HR operations (documentations, system, process, functions and employee relations). • Welcomes new employees to organization by conducting orientation. • Updating and maintaining payroll records, timesheet information, leaves and overtime reports. • Submits employee data reports by assembling, preparing, and analyzing data. • Responsible for annual leave reports and book airline tickets for all employees. • Translation and proof reading of company documents (HR Documents, Official letters and Contracts). • Handling confidential documents and translating from Arabic to English and from English to Arabic. • Training policy, training plan, training budget, training standard operating procedure and training process manual. • Training operations (documentations, system, process and functions). • Training quality control, logistics and planning globally for trainees. • Search training suppliers and providers, signed a contract with the partners at the company. • Assessment of training programs effectiveness and reporting to Management. • Supervising and developing of training plan, training calendar, training outlines and training materials. • Training needs analysis, evaluate performance of trainees and training effectiveness. • Helping line managers to solve specific training problems, either on an individual basis or in groups.