
Waheeb Zakria
Small Business Owner at Al Fanous Mobile Accessories
Sharabeya, Cairo, EgyptWork Experience
Small Business OwnerFull Time
Al Fanous Mobile Accessories
Apr 2021 - Present -4 yrs, 2 months
Egypt , Cairo
- Job Details:•Delivering excellent service to ensure high levels of customer satisfaction. •Motivating the sales team to meet sales objectives by training and mentoring staff. •Creating business strategies to attract new customers, expand store traffic, and enhance profitability. •Hiring, training, and overseeing new staff. Responding to customer complaints
Restaurant ManagerFull Time
Waffelino Shop
Jan 2020 - Jun 2020 -5 months
Egypt , Cairo
- Job Details:•Deliver superior service and maximize customer satisfaction •Respond efficiently and accurately to customer complaints •Regularly review product quality and research new vendors
Sales RepresentativeFull Time
Al Fayrouz Company
May 2016 - Oct 2019 -3 yrs, 5 months
Egypt , Cairo
- Job Details:•Present, promote and sell products/services using solid arguments to existing and prospective customers •Perform cost-benefit and needs analysis of existing/potential customers to meet their needs •Establish, develop and maintain positive business and customer relationships
CashierFull Time
Expresso Cafe
Feb 2014 - Feb 2015 -1 yr
Egypt , Cairo
- Job Details:•Manage transactions with customers using cash registers •Scan goods and ensure pricing is accurate Collect payments whether in cash or credit •Issue receipts, refunds, change or tickets •Cross-sell products and introduce new ones •Resolve customer complaints, guide them and provide relevant information
Education
Bachelor's Degree in bussiness
Ain Shams University (ASU)Jan 2017 - Jan 2021 - 4 yr
Languages
Arabic
FluentEnglish
Beginner