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Wafaa Mamdouh Alsaghir

Call Center Agent

Shubra, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Wavz For Digital Transformation

    Oct 2023 - Jun 2024 -8 months

    Egypt , Cairo

    • Job Details:Customer Service Representative Egypt Post, Ramses Branch • Provided customer service, addressing inquiries, and effectively resolving complaints. • Enhanced communication and problem-solving skills through managing a wide range of client needs. • Supported clients with postal transactions and inquiries, contributing to improved client satisfaction.

  • Account SalesPart Time

    Etisalat Misr

    Jul 2023 - Oct 2023 -3 months

    • Job Details:I worked as a Sales Representative at a telecommunications agency immediately after graduation. My responsibilities included promoting and selling internet packages and home landline services through mobile communication.

    • Education

    • Bachelor's Degree in commerce

      Benha University

      Jan 2023 

    Skills

    • Graphic Design
    • Data Entry
    • Microsoft Office
    • Team Leadership
    • Sales

    Languages

    • English

      Beginner
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