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Wael Mohamed Zayan

wael.zayan81@hotmail.com

Maadi, Cairo, Egypt

Work Experience

  • Export Import Operations ManagerFull Time

    Deema Packing and packaging Materials(depak)

    Oct 2021 - Present -3 yrs, 8 months

    Egypt , Giza

    • Foreign Purchasing Section HeadFull Time

      Roca – Sanitary ware

      Mar 2016 - Apr 2020 -4 yrs, 1 month

      Egypt , Cairo

      • Job Details:•Follow up foreign purchasing activities accurately on daily basis •Prepare purchase orders & send copies to suppliers & to departments originating requests. •Follow up the bank procedures such as issuing LC’s & LG’s •Reach best freight rate & amending shipping types in order to reach ideal availability with the lowest cost & minimum delivery date. •Maintains updated records of purchase orders ,Follow up delivers & processing of all related documents. •Follow up with suppliers ,brokers & forwarders to finalize purchase & ensure smooth dispatches & deliveries •Make special analysis of procurements to seek ways for cost reduction. •Shipment follow-up in order to reduce lead time & avoid delivery issues. •Prepare forecasts & inventories for reports to the company management team. •Regular update & aware with materials available in main store after reviewing main store inventory list in coordination with main storekeeper. •Calculate costs of orders,and charge or forward invoices to appropriate accounts. •Check shipments when they arrive to ensure that orders have been filed correctly & those goods meet our specifications. •Attending the exhibitions to open up to new and contemporary European markets •Visits suppliers & customers to maintain & develop our relation with them •Performs other duties as assigned. •Lead training, hiring career development and enrichment of all departments associates.
    • Export Logistics/Customer Service Assistant ManagerFull Time

      Taghleef Industries S.A.E-Egypt

      Apr 2012 - Mar 2016 -3 yrs, 11 months

      Egypt , Giza

      • Job Details:•Ensure customers satisfaction throughout the mail/call. •Recording of customer complaints in the system and coordinating with respective departments for corrective action. •Assist in Logistic support planning and scheduling process. •Verify the shipping documents, issue the orders & follow up with suppliers to confirm the delivery dates & shipment methods. •Coordinate with stations to ensure the purchased items are delivered on time. -Investigating and solving customer's major incidents. •Ensure all team correspondences & documents are administrated effectively for swift work flow processing. •Prepare, distribute & maintain files of all outbound and inbound shipment documentation. •Evaluate & recommend shipping lines. •Ensure documents are delivered to ports through courier services. •Plan & prioritize daily follow up actions. •Participate in evaluating the supplier's performance. •Participate in supply chain performance & submits analysis reports. •Issuing intercompany orders & follow up with concerning departments to ensure the delivery on time & ensuring that its meet customer shipment plan. •Knowledge of rules for the use of domestic and international trade terms
    • Export Logistics/Customer Service Assistant ManagerFull Time

      KORDSA

      Oct 2007 - Feb 2012 -4 yrs, 4 months

      Egypt , Cairo

      • Job Details:•Reporting to EMEA Global Sales Operation Manager and company General Manager officially. •Follow up closely the customers’ demands in coordination with the mother company in turkey. (Kordsa global). •Keeping customers informed of status. •Training in TURKEY(Operations & SAP system). •Prepare annual sales budget in coordination with Kordsa global / finance department. •Prepare monthly sales plan in coordination with planning department. •Prepare weekly shipment plan in coordination with planning department. •Coordinate the order management process (receiving the order – issuing the order -ensuring the order delivery as per the agreed delivery schedule). •Guide the logistics team with own expertise. •Maintaining and developing relationships with customers. •Work closely with planning department to ensure the implementation of monthly / weekly sales plan. •Identifying prospective clients and conducting visits to explore potential business opportunities by identifying their needs. •Receive the customers' complaints & provides the proper feedback in coordination with the related departments •Coordinates with the units those are in contact with the internal or external customers. •Take part in the process improvement efforts. •Enter the customers' related data on the fourth shift system. •Pay regular visits to the customers on demand.
    • Education

      • Bachelor's Degree

        Cairo University (CU)

        Jan 2000 - Jan 2004 - 4 yr

      • High School - Other

        ZHARAA MAADI SCHOOL

        Jan 2000 

      Achievements

      *Pioneered the creation and structuring of the Foreign Purchasing Section, *Nurturing its growth and integration into the company's core operations. *Launched a pioneering supplier assessment framework, amplifying vendor deliverables and accountability. *Garnered commendations for stellar leadership in the procurement sphere. *Instrumental in diversifying vendor portfolios, fortifying the company against supply chain volatilities. *Streamlined Export Processes: Introduced efficiencies in the after-sales and export logistics processes, significantly reducing lead times and errors. *Team Development: Trained the team on latest export compliance and documentation standards, leading to enhanced productivity. Facilitated the timely completion of the Nubaria Power Station project through efficient logistics management. Developed and maintained a fail-safe inventory system, drastically minimizing material shortages and project delays. Recognized for impeccable coordination skills, ensuring

      Skills

      • Key skills
      • Microsoft Office
      • SAP

      Languages

      • English

        Fluent
      • Arabic

        Fluent

      Training & Certifications

      • individual target setting

        online·2012
      • solving problems

        online·2012
      • Export efficiency professional diploma

        Riti center·2012
      • SAP's user

        KORD SA Global·2008
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