Wael Mahmoud
Senior Sales Account Manager
6th of October, Giza, EgyptWork Experience
Senior Sales Account ManagerFull Time
Excel Systemss
Feb 2018 - May 2020 -2 yrs, 3 months
Egypt , Cairo
sSenior Sales Account ManagerFull Time
Leader For Computers
Aug 2016 - Feb 2018 -1 yr, 6 months
Egypt , Cairo
- Job Details:Experience with CRM software and MS Office (particularly MS Excel).Supervise and support account Managers and representatives to ensure client satisfaction. Generate innovative ideas to support customers and boost brand awareness. Identify and approach potential clients. Report on sales results on a regular basis and suggest improvements. Stay up‐to‐date with product launches and provide support to clients and the sales team.
Senior Sales Account ManagerFull Time
- Job Details:Managing a portfolio of accounts to achieve long‐term success. Developing positive relationships and Handling customers’ needs. Generating new sales using existing and potential customer networks. . Resolve conflicts and provide solutions to customers In a timely manner. Was involved as a key person to perform IT technical and business consulting services for the customers. I identified projects scope of work and departmental responsibilities to manage and coordinate between different departments within the company. Managed project activities and to ensure the quality of the services delivery to the customers. Transferred customer culture information to services delivery team in order to avoid misunderstandings and conflicts
Education
Bachelor's Degree in Social Work
Helwan UniversityJan 1998
Achievements
Working with leading Egyptian IT Vendors and distributors like (Metra, Mass ...) to maintain and increase, our business. Get the financial facility and manage the relations, worked with distributor’s technical team to, finalize all project technical issues, managing a team of 4 staff members, establishing and implementing account, managers strategies in order to target specific clients and maximize sales opportunities, worked in mega project that exceed multi millions of Egyptian pounds like (Egyptian Tax Authority – Safir Hotels‐Degla Group- General,Authority for Educational Buildings....). Achieved over 40 million Egyptian pound from February 2018 till now.Work with vendors to make cooperation and relation ship Work with vendors like ( Dell‐Cisco ...) to increase our partner ship Work with customers to introduce our new IT portfolio Worked with customers and vendors to protect the deals Worked with customers and technical team to get best solutions