Wael Mahfouz – Executive Director

Work Experience

Black Ball Club

Jan 2015 - Dec 2015 -11 months

Egypt , Giza

Job Details:- Fully in charge of 6th of October branch. - Establishing Relationship with sport authorities, federations and government bodies related to the business. - Establishing & developing relationship with suppliers. - Contracting new suppliers. - Contracting new sport activities. - Leasing the commercial areas (shops & booths, restaurants & events area). - Hiring the club force (trainers, F&B staff, Maintenance staff & operation staff). - Continuous upgrade of the service levels to meet the members’ expectations. - Supporting members & staff with respect to club issues. - Maintaining a high level of Customer service & communication to both members & colleagues. - Supporting the event management team throughout any event. - Up keeping & maintenance of all club buildings. - Monitoring and acting upon members / clients end-of-day feedback with respect to all service provided by the team. - Overseeing members / clients customer service and bookings (courts / venues etc…) - Organizing monthly troubleshoot meetings with key staff. - Monitoring the work flow of all departments & activities.

Pomilio Blumm

Sep 2014 - Dec 2014 -3 months

Egypt , Alexandria

Job Details:- In charge of Alexandria office (4 months operation) - Establishing Relationship with authorities and government bodies related to the business. - Establishing & developing relationship with local & overseas suppliers. - Contacting, negotiating & booking local & overseas suppliers. - Arranging all proposals & offers to the foundation. - Monitoring the work flow of the office.

1001 Events

Jan 2008 - Aug 2014 -6 yrs, 7 months

Oman , Muscat

Job Details:- Fully in charge of Oman branch. - Promoting Oman as an incentive destination internationally & regionally through trade shows, sales calls & marketing activities. - Establishing Relationship with authorities and government bodies related to the business. - Establishing & developing relationship with local suppliers. - Contracting new local suppliers & negotiating rates with existing suppliers. - Hiring & training the office force (operations, coordinators & executive staff). - Managing the Human Resources Department. - Monitoring the work flow of the office. - Continuous update of the product development aspects of the offer portfolio. - Managing corporate accounts, Incentive groups, conferences & events to Oman. - Creating, developing, managing & executing events in all different fields of project management. - Creating new business opportunities from the local & International markets. - Developing special Incentive programs & itineraries & new creative ideas for the destination. - Promoting Oman as an incentive destination to both existing as well as new clients.

Business Administration in Business Administration
Cairo University (CU)
Jan 1988 - Jan 1998 - 10 yr
High School - Thanaweya Amma
College Saint Marc - Alexandria
Jan 1988