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Wael Sayed Eita

waeleita1979@gmail.com

Nasr City, Cairo, Egypt

Work Experience

Europcar

  • Senior Leasing AccountFull Time

    Feb 2021 - Present -4 yrs, 6 months

    Egypt , Cairo

    • Job Details:Senior Leasing Account Executive • Handling corporate accounts more than 200 vehicles in different sites and n projects for example: (the station project anew Suez tunnels. 3rd line of Cairo • • Handling customers complains and retention. • Tracking the fleet and the provided service quality to keep on track, • Follow up with clients to collect the monthly payment. • Follow up with customers to do the vehicles- needed series, • Follow up with customers in case of vehicles accidents or broke down. • Follow up with customers to renew the vehicles license • Supervising the delivery of new cars to customers. Ensuring that the customer is familiarized with all that he is interested in knowing about the car. • Coordinate with the maintenance department to direct coordinators to clients to do periodic maintenance, receive accident cars, or deliver nee il cars. • Le- Follow up with the Final-1.6a! Department to issue the monthly invoices, deriver then' to clients., and amend them in case the client desires to do so

  • Senior Fleet ControllerFull Time

    Jul 2019 - Jan 2021 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:• Audit all expenses of the operation department. • Monthly expenditures analysis. • Audit cars and tracking devices. • Audit maintenance orders and vehicle filling orders.

  • Senior Quality IssuanceFull Time

    Jan 2018 - Jun 2018 -5 months

    Egypt , Cairo

    • Job Details:• Check quality for every vehicles after repair • Make sure all vehicles ready and safety to deliver the customer • Follow up all operation for drivers

  • Senior Corporate AccountFull Time

    Sep 2012 - Dec 2017 -5 yrs, 3 months

    Egypt , Cairo

    • Job Details: Coordinating with the renting company in terms of quantity and maintenance contracts  Finalizing manual contracts and entering it to the system  Following up with the costumers for any complains, requests and maintenance  Monitoring the Kilometer trips for the fleet  Monitoring the fleet for periodic maintenance

  • Sales Executive and Customer ServiceFull Time

    Auto Remo

    May 2012 - Sep 2012 -4 months

    Egypt , Cairo

    • Job Details: Achieve sales target  Manage clients relationship  Handel any customer needs a car loan and send his application to bank

  • Production Assistant & Quality Assurance agent & Retail Sales Representative (Customer Service) Full Time

    National Health Insurance Co. Daman-( Al Ain- Abu Dhabi- UAE )

    Jul 2008 - Jul 2011 -3 yrs

    United Arab Emirates , Al Ain

    • Job Details: Ensure that all the received and processed applications comply with health insurance law  Achieve department targets as part of a team  Ensure that all the packages delivered to the concerned department with high quality level.  Report the daily productivity to the department supervisor  Coordinates with sales and customer service departments to settle and clear up the pending applications.  Review all the received application and ensure the quality of the documents  Coordinates and communicate with HQ to resolve the pending issues  Retail Sales Representative in Infinity Services Al Ain

  • Site SupervisorFull Time

    Aga Khan Trust for Culture (Historic Cities Support Program) Cairo-Egypt

    Apr 2001 - May 2008 -7 yrs, 1 month

    Egypt , Cairo

    • Job Details: Documentation of the wooden ceiling manual and digital  Mechanical restoration with micro sand blaster & crasher for lime stone cleaning  Cleaning, restoring, consolidating and repainting the East Ayyubid city wall(12th century) by using the JOS machine  Utilize the recent technology in Archeology science to provide maximum solution possible in the projects.  Coach, train, counsel, support and provide solutions to the team members.  Report the projects progress to the site manager regularly  Ensure that the projects achieved and accomplished prior to the deadline and given schedule.  Ensure that the crew mission from other countries have all the facilities and provide the guidance if needed.

    • Education

    • Bachelor's Degree in Faculty of Archeology –Conservation Dept

      Cairo University (CU)

      Jan 1997 - Jan 2001 - 4 yr

    Skills

    • computer
    • Internet
    • Communication
    • Microsoft Word
    • Microsoft Excel
    • AutoCAD
    • Sales & map; Marketing
    • Business Planning

    Languages

    • Arabic

      Fluent

    • English

      Intermediate

    Training & Certifications

    • ICDL, Sales& Marketing, Business Planning ,Quality Management, Communication skills and project management,

      UAE , Egypt·2016
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