
Wael Ayub Said
IT Manager at ABTBWA Egypt
Haram, Giza, EgyptWork Experience
IT ManagerFull Time
ABTBWA Egypt
Jan 2016 - Present -9 yrs, 7 months
Egypt , Cairo
- Job Details:Providing exceptionaltechnical support, fostering collaborativeenvironment that promoted professional growth.Managed vendor relationships for hardware,software, and services procurement, ensuringquality products at competitive prices.Collaborated with other departments to helpmeet IT needs and properly integrate and securesystems. Oversaw IT department operations and training. Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs. Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues. Improved network efficiency by implementing new server configurations and optimizing system operations. Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
IT ManagerFull Time
Magic Line for Petroleum Services
Sep 2010 - Dec 2015 -5 yrs, 3 months
Egypt , Cairo
- Job Details:Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth. Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues. Improved network efficiency by implementing new server configurations and optimizing system operations. Oversaw IT department operations and training. Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches. Collaborated with other departments to help meet IT needs and properly integrate and secure systems. Coordinated IT operations activities to deliver smooth flow of daily business needs.
IT ManagerFull Time
Flash Tour - Sharm El-Sheikh
Feb 2005 - Sep 2010 -5 yrs, 7 months
Egypt , South Sinai
- Job Details:Mentored junior IT staff members, empowering them to grow professionally while contributing meaningfully to the team's success.Reduced downtime, conducting regular systemsbackups and disaster recovery planning.Assisted in budget management, planning forannual technology expenditures, and cost-saving initiatives. Enhanced system efficiency with routine maintenance and troubleshooting tasks. Managed multiple projects simultaneously while ensuring timely completion of each within allocated resources. Improved IT infrastructure by implementing and managing network updates and software installations. Safeguarded company data by enforcing strict cybersecurity policies and protocols. Implemented robust network security measures, minimizing vulnerabilities and protecting sensitive information from potential threats. Collaborated with cross-functional teams to identify business requirements for IT projects, ensuring alignment with organizational goals
Education
Bachelor's Degree in information technology
October 6 University (OU)Jan 1997 - Jan 1999 - 2 yr
Technical Diploma in computer science
Don BoscoJan 1990 - Jan 1997 - 7 yr
Languages
Arabic
FluentItalian
FluentEnglish
Advanced