Wael Ahmed El Borhami

Administration ManagerFull Time

Teller - Acting Head TellerFull Time

• Job Details:* To process cash transactions (deposits and withdrawals) local and foreign currency * To accept, scrutinize postdated cheques for technical reasons and forward to BOM for verification. * To accept transaction for credit cards, loan payments, pension payments on behalf of General Pension and Social Security Authority and FC cheques for collection. * To process retail drafts and manager cheques which have to be given over the counter * To balance cash and to have no cash shortages and overages *Daily reconciliation of Sundry client’s suspense account *Monthly reconciliation of all suspense accounts * To manage the cash position of the branch in order to ensure that sufficient cash to meet customers’ immediate needs while unnecessarily large holding of any particular denomination * Balancing cash in branch and offsite ATM/EDM including loading of cash and replenishment of consumables * To carry out daily reconciliation of all-site / on-site ATMs / EDMs and ensure all are balanced *Joint custodian of tills cash, cash held in ATM/EDM, cash vault and main vault and the holding the branch keys. * Joint custodian of CSO Safe with BOM. * Ensure all teller transactions and other routine processing are done as per laid down operating procedures and guidelines and due diligence is Carried out with respect to money laundering and Other Regular requirements * Making the daily, weekly and monthly report to the AML department. * Ensure proper handover/takeover has been completed and signed off for the day

Customer Service Officer – vault in-chargeFull Time

• Job Details:* Demonstrate leadership by extending timely support, guidance and advise subordinate to create team spirit in order to achieve maximum target profitability * Ensures that all cashiers have placed their cash box in the safe * Ensure maximum capital rotation is made and no unwanted holding of cash are eliminated at all tills * Monitoring the staff on their transactions and cash flow * Ensure that all security systems in the office are working properly * Avoids addressing any official statement in behalf of the company * Report all non-complains and violations from approved policies and procedures of any colleague to the respective area branch manager * Handling complaints and situations that may arise and ensuring that proper action should be done immediately * Daily reporting of cash flow, staff attendance and punctuality to the Area Branch Manager and HR department * Responsible in having smooth operation on a daily basis