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Wael Hamza Abdel Salam

Telecom Engineer

Nasr City, Cairo, Egypt

Work Experience

  • Telecom EngineerFull Time

    BTC Networks Madinah Branch

    Aug 2014 - Aug 2019 -4 yrs, 11 months

    Saudi Arabia , Madina

    • Job Details:•Handling IOT Smart systems in hotels and homes to control lights, AC's, curtains, door access & monitoring alarm systems with CCTV IP cameras, windows sensor over your tablet or phone •Motivated Telecom Engineer with solid experience managing all levels of large-scale projects, including budgeting and administration.

  • Senior Technical Support EngineerFull Time

    BTC Networks Egypt

    Feb 2008 - Aug 2014 -6 yrs, 6 months

    Egypt , Cairo

    • Job Details:Site planning, installation, organize, implementation, programming, maintenance and troubleshooting, Customer support and technical issues handling Nortel & AVAYA voice/ VOIP equipment and its application such as voice mail systems,SIP routing, recording systems, administration systems and its call center applications.

    • Education

    • Computer Science in Computer Science

      Future Academy

      Jan 2002 - Jan 2006 - 4 yr

    Achievements

    Certifications ·RUCKUS ICX Implementer Accreditation Certificate (2018) ·HUAWEI HCNA-Cloud computing at Alkhaleeg center in Jeddah (2017) ·Grand Stream UCM Trainer/Installer Certificate IP PBX Training 6100/6510 (2016) ·Grand Stream Trainer/Installer Certificate IP Video Surveillance & GVR3550 (2016) ·Avaya Communication Server 1000 for Avaya Aura Maintenance ACSS (2014) ·Avaya Communication Server 1000 for Avaya Aura Implementation ACIS (2014) ·Nortel Communications Server 1000 RLS 5.5 Engineering and Network Design in Dubai (2008) ·English Course at AUC in Cairo (203 + 204). (2007) ·Official Certification at Microsoft Office Access 2002 in Future Academy. (2005) Training courses · Unified Contact Center Express & Unified IP IVR Deployment in CLS EGYPT (2018) · Apple IOS security & privacy | IOS Network integration workshop in Riyadh (2018) · Apple IOS Deployment workshop in Riyadh (2018) · AVAYA DATA NETWORKING in BTC Networks Training center Jeddah (2016) ·

    Skills

    • Computer Skills
    • AVAYA AACC
    • Nortel
    • Telstrat Engage
    • Telecommunication
    • Telecommunication
    • Vmware

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    Training & Certifications

    • VMware vRealize 7.5

      BTC Madinah·2019

    • VMware Certified Associate – Digital Business Transformation

      VMware·2019

    • CISCO Unified Contact Center Express & Unified IP IVR Deployment in CLS EGYPT

      CISCO·2018

    • RUCKUS ICX Implementer Accreditation Certificate

      RUCKUS·2018

    • Apple IOS security & privacy | IOS Network integration workshop in Riyadh

      APPLE·2018

    • Apple IOS Deployment workshop in Riyadh

      APPLE·2018

    • HUAWEI HCNA-Cloud computing

      HUAWEI·2017

    • AVAYA IP OFFICE CONTACT CENTER in BTC NETWORKS training center Jeddah

      AVAYA·2016

    • AVAYA DATA NETWORKING in BTC Networks Training center Jeddah

      AVAYA·2016

    • Grand Stream Trainer/Installer Certificate IP Video Surveillance & GVR3550

      GRAND STREAM·2016

    • BITTLE (Room Management System) designing & installation in BTC Madinah by Bittle Chinese team

      BITTLE·2016

    • Grand Stream UCM Trainer/Installer Certificate IP PBX Training 6100/6510

      GRAND STREAM·2016

    • ACSS

      AVAYA·2014

    • ACIS

      AVAYA·2014

    • Nortel Communications Server 1000 RLS 5.5 Engineering and Network Design

      GlobalKnowlage·2008
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